Retail Software Testing Services | Comprehensive Testing Services
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Retail Software Testing Services

Impress your clients with unmatched quality and stand out in the highly competitive retail domain with our software testing services

5.0

37 reviews

Software testing company with 5-star reviews on Clutch, GoodFirms, and G2.

Years on the market

14 +

Software QA engineers

250 +

Locations

6

Projects tested from scratch

300 +

Integrations into an existing development & testing process

200 +

Clients over the globe

300 +

According to a study by Capgemini, 72% of customers reported that a positive customer experience is a result of a retailer's ability to meet their expectations in terms of service quality and reliability. In light of this, retail testing is critical for ensuring seamless, secure, and efficient work of your retail software. This directly impacts customer satisfaction, operational efficiency, and the bottom line of retail businesses.

Our Expertise in Retail Software Testing

Stores:

Point-of-sale (POS) systems

KIOSK

Hardware Devices (Scanners, Scales)

CRM

Service Management (IoT/Sensors)

In-Store Productivity

Warehouse Management:

Distribution & Fulfillment

Warehouse Automation

Inventory Management

Replenishment

Allocation

IoT/Sensors

Enterprise Management:

Merchandising

Inventory

Loss Prevention

Analytics

Accounting Integration

Omni Channel:

Cross-Channel Integration

Ecommerce Replatforming

Digital Marketing

Loyalty & CRM

Digital Commerce Optimization

Mobile

Our Solutions For Your Retail Testing Challenges

We understand the unique challenges faced by retailers today. Our tailored retail testing solutions are designed to efficiently address them and provide you with more opportunities for growth and success.

Inconsistent Customer Experience Across Various Channels

Challenge

In the ever-evolving retail landscape, maintaining a consistent customer experience across different channels can be daunting. Divergent interfaces, low performance, and crashes may leave customers confused and dissatisfied.

Solution

Our Retail Testing services meticulously assess and optimize your customer touchpoints, ensuring a seamless and uniform experience. By conducting thorough tests across online platforms, mobile apps, and in-store interactions and by paying particular attention to integrated payment systems and fee calculations, we harmonize your brand presence for a cohesive customer journey.

Software Compatibility Issues

Challenge

New software updates and integrations can lead to disruptions, causing inefficiencies in your retail operations. In essence, retailers often face compatibility challenges if keeping pace with technological advancements is neglected.

Solution

We specialize in identifying and resolving software compatibility issues. Our comprehensive testing protocols ensure that your systems seamlessly integrate with the latest technologies, reducing downtime and enhancing overall operational efficiency.

Performance Concerns during Peak Seasons

Challenge

Peaks in customer traffic during holidays or promotion campaigns can strain your retail infrastructure, leading to slowdowns, crashes, and frustrated shoppers.

Solution

Our Retail Testing experts execute stress testing by simulating extreme workloads to identify and address performance bottlenecks. By optimizing your infrastructure, we ensure a smooth shopping experience even during the busiest seasons, enhancing customer satisfaction and loyalty.

Our Scope Of Retail Testing Services

Our expert team of QA specialists ensures that your retail ecosystem operates seamlessly, delivering an unparalleled experience to your customers. Explore the extensive range of testing types we perform to guarantee the success of your mobile and web retail solutions.

Functional Testing

Ensure your retail applications and systems function flawlessly. We conduct rigorous functional testing to identify and fix any glitches, ensuring a smooth and efficient customer journey.

Performance Testing

Optimize your retail platform's speed and responsiveness. Our performance testing evaluates the system's scalability, stability, and speed under various conditions, ensuring it can handle peak loads without compromising user experience.

Usability Testing

Understand your customer's perspective. Our usability testing evaluates the user-friendliness of your retail interface, ensuring that every interaction is intuitive and enhances the overall customer experience.

Compatibility Testing

Cater to diverse user preferences. We conduct comprehensive compatibility testing to ensure your retail app performs consistently across various browsers, platforms, and devices ensuring a uniform experience for all users.

Integration Testing

Seamlessly integrate different components of your retail ecosystem. Our integration testing identifies and resolves any issues in the interaction between different modules, ensuring a cohesive and interconnected system.

Regression Testing

Modify your app without compromising its stability. Our regression testing ensures that new updates don't introduce unexpected issues, maintaining the reliability of your retail platform.

Partner with DeviQA: see the difference

Test coverage :

90%

Before
After

2.5 weeks to run regression testing

1 day to run regression testing

7 days to run smoke testing

1 day to run smoke testing

Outdated test cases

60% increase in the number of regression tests and relevant test cases

50% test coverage

90% test coverage

Supported localizations were not tested

27 localizations supported by QA engineers

No automation testing

>1500 automated test scenarios created

Read Story

Dev capacity:

+15%

Before
After

Didn’t have a formal QA process

Built smooth and well-working processes

Didn’t make automated testing

Test automation : smoke, API, UI on all supported browsers

Testing was carried out by the devs

Full coverage of the application by test cases

Read Story

Test coverage :

97%

Before
After

Existing workflow in Jira didn’t allow to understand how many bugs were left unfixed before the release and their priorities

Adjusted the Jira workflow, integrated TestRail with Jira to be able to see statisticls of the issues per release

The lack of test documentation

Developed necessary test artifacts that adhere to industry standards and are easily maintainable

No Automation test coverage

Added multithreading to run tests in parallel on 10 different threads, which reduced the time of the test run in 7 times

Read Story

Choose Your Cooperation Model

Flexibility is key when it comes to collaborating with our clients. Therefore, we offer a few collaboration models covering different needs. Choose the one that suits you best, and let's elevate your retail experience together.

Staff Augmentation

Whether you need additional hands for a short-term project or want to fill specific skill gaps, this model provides the flexibility you need.

  • Best Option For: Retailers looking to bolster their in-house testing capabilities without long-term commitments. Ideal for projects with fluctuating workloads or specific skill requirements.

  • Quickly scale up or scale down based on project requirements.

  • Pay only for the resources you need, avoiding unnecessary overhead costs.

  • Adapt your team size and skill set as your retail testing needs evolve.

Get started

Dedicated Team

This team operates as an extension of your in-house resources, working seamlessly to meet your specific testing requirements.

  • Best Option For: Complex and ongoing retail projects that demand constant attention and specialized expertise. This model ensures a dedicated focus on your unique testing needs.

  • Tap into a pool of skilled professionals with expertise in retail testing.

  • Assemble a team based on the unique needs of your project.

  • Enjoy direct communication with your dedicated team, fostering a sense of collaboration.

Get started

Outsourcing

From test planning to test execution, we take care of all QA-related tasks allowing you to focus on your core business activities.

  • Best Option For: Companies seeking a hands-off approach to retail testing, projects with defined scopes and timelines, and those wishing to concentrate on the strategic aspects of their business.

  • Eliminate the need for in-house testing infrastructure and associated costs.

  • Leverage our streamlined processes for quick and effective testing.

  • Allocate internal resources to your core business functions while we handle software testing.

Get started

What you get

Average time saved by implementing our multithreaded test automation

300%

Reduction in your costs by using outsourced software testing

60%

Improvement in time to market for your products and projects

35%

Accelerate development by

30%

Increase test coverage to

95%

Enhancing project quality by

60%

Feel the improvement in

3 days

Reduce bugs up to

87%

Automation faster in parallel by

56x

We serve

Our extensive expertise and resources let us serve not only retail companies but a great variety of other businesses, empowering them to deliver groundbreaking software solutions.

Deliver Globally

DeviQA serves a diverse array of businesses, such as startups, scale-ups, and global enterprises. Our clients are located across the United States, the European Union, the UK, Canada, the Middle East, and Australia.

No matter where you are located, we are well-equipped to assist you in achieving your QA objectives, regardless of their scale or uniqueness.

Elevate your software quality with our cutting-edge QA solutions.

Don’t let software bugs and performance issues jeopardize your reputation. Surpass your competitors with our specialized data-driven QA solutions that ensure detection and rectification of up to 95% of potential issues. Enter your business email below for a free Proof of Concept to start enhancing your software reliability today.

Here’s what people are saying about DeviQA

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Testing for Diabetes Care Firm

Improving testing process efficiency and remaining mindful of the client’s requirements for the project, DeviQA has been an impressive partner. The firm’s project managers have kept the engagement moving smoothly and have made sure the team is available despite working in a different time zone.

Dale Vosburgh

Dale Vosburgh

Director, Diabetes Care Firm

Read Full Review
Descript

Application Testing for Audio Editing Platform

The engagement met the expectations of the internal team, resulting in an easy to maintain testing framework. DeviQA establishes a smooth workflow through consistent communication. The team leverages their technical expertise and experience to produce quality results.

Ulf Schwekendiek

Ulf Schwekendiek

Lead Engineer, Descript

Read Full Review

SaaS System Testing for FinTech Startup

Through DeviQA’s involvement, the high-quality product has performed reliably and attracted positive customer feedback. The team’s commitment to excellence, consistent availability, and reasonable price point continue to drive success.

Raanan Tauber

Raanan Tauber

QA Manager, Tipalti

Read Full Review
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QA tools & platforms we hold expertise in

Automation Testing

Cucumber

Selenium

Appium

Mocha

Playwright

Robot Framework

Specflow

TestNG

WebdriverIO

Selenide

Calabash

Watir

Codeception

Cypress

Security Testing Tools

HCL AppScan

Nessus

NMAP

BurpSuite

Acunetix

OWASP ZAP

Metasploit

Wireshark

DBeaver

Rdp-Sec-Check

SNMPCHECK

AiR

SSLSCAN

Performance Testing Tools

JMeter

Load Runner

Visual Studio

k6

API Testing

Rest API

GraphQL

Apiary

Bluetooth Low Energy API

Apple Pay

Google Pay

Apple Maps

Fingerprint API

API Testing Tools

Postman

Swagger

Charles Proxy

Ready API

ACCELQ

Katalon Platform

REST-Assured

Database Testing

SQL Server

MySQL

Oracle

PostgreSQL

Cassandra

MongoDB

RethinkDB

Amazon S3

Redshift

DynamoDB

Amazon RDS

DocumentDB

Amplify

Lambda

Amazon EC2

Elasticache

Azure Datalake

Blob Storage

CosmosDB

SQL Database

Synapse Analytics

Google Cloud SQL

Google Cloud Datastore

Certifications

DeviQA is an ISO 9001:2015 Certified Company

ISO 9001:2015

At DeviQA, we take pride in being an ISO 9001:2015 certified company. This certification represents our unwavering commitment to maintaining the highest standards of quality in every aspect of our software testing services. With a focus on customer satisfaction, we adhere to internationally recognized quality management practices to ensure that our clients receive exceptional and reliable testing solutions. Through continuous improvement and compliance with regulatory requirements, we consistently deliver top-notch testing services that exceed our clients' expectations

DeviQA is an ISO 20000 Certified Company

ISO 20000

We understand the crucial role of IT services in modern businesses. As an ISO 20000 certified company, we excel in delivering efficient and effective IT services to our clients. Our customer-centric approach enables us to tailor our testing solutions to suit your unique requirements, ensuring a seamless integration of testing processes into your software development lifecycle. With a focus on continual service improvement, we optimize our IT Service Management practices to guarantee a smooth and satisfying experience for our valued clients

DeviQA is an ISO 27001 Certified Company

ISO 27001

The security of our clients' data is of paramount importance to us. As an ISO 27001 certified company, we go above and beyond to protect sensitive information and ensure the confidentiality and integrity of all data entrusted to us. With our robust Information Security Management System (ISMS), we implement stringent security controls, evaluate risks, and take proactive measures to safeguard against potential threats. Rest assured that partnering with us means your valuable data is handled with the utmost care and subject to the highest security standards

DeviQA is an ISTQB Certified Company

ISTQB

As a testament to our team's expertise and commitment to excellence, our software testing professionals hold the esteemed ISTQB (International Software Testing Qualifications Board) certifications. The ISTQB certification is a globally recognized standard for software testing professionals, signifying their proficiency in the latest testing methodologies, best practices, and industry standards. With ISTQB-certified experts on board, we bring a wealth of knowledge and skills to every testing project, ensuring thorough and precise testing to uncover even the most intricate software defects. Partner with us and benefit from our skilled ISTQB-certified professionals who are dedicated to elevating the quality and reliability of your software products

Awards and recognitions

Top B2B Company by Clutch in 2022
Top 1000 Companies by Clutch in 2022
Leading Testing Provider by SoftwareTestingNews in 2021
Top Software Testing and QA Company by Superbcompanies in 2023
Finalist of the European Testing Awards in 2019
Finalist of the Software Testing & QA Awards in 2019

Collaboration process overview

1. Initial contact

During our initial call, we aim to understand your testing requirements and goals

2. Assessment

We evaluate your current testing process and create a tailored plan to enhance it

3. Proof of Concept

We offer a complimentary Proof of Concept, allowing you to experience our proficiency and expertise

4. Trial and evaluation of performance

We start a trial period with you, and once complete, we review the results together and discuss options

5. Contract signing and full-scale QA implementation

Upon mutual agreement, we move forward with the QA process by signing a contract and beginning work

6. Partnership with flexibility

Our engagement options give you commercial flexibility to dial up and dial down resources depending on your own needs

Let’s schedule a call

Flexible collaboration options allow you to choose the level of support that best meets your needs

Frequently Asked Questions

faq

FAQ

Retail testing is a comprehensive process designed to evaluate and ensure smooth work, high performance, and reliability of retail applications and systems. It is essential for retail businesses as it enables them to deliver a seamless and efficient shopping experience, identify and solve issues before they impact customers, and maintain a competitive edge in the market.

Retail testing services encompass a wide range of aspects, including but not limited to point-of-sale systems, inventory management, payment processing, user interfaces, security, and overall system integration. The goal is to guarantee the smooth operation of an entire retail ecosystem.

By investing in retail testing services, your business can ensure the high quality of retail systems, minimize the risk of errors and downtimes, enhance customer satisfaction, and ultimately boost sales. It also helps in maintaining brand reputation and customer loyalty.

Retail testing is beneficial for businesses of all sizes. Whether you're a large retail chain or a small boutique, ensuring the seamless functioning of your retail systems is crucial for customer satisfaction and business success.

In essence, ongoing testing is needed throughout the whole life cycle of a retail application, from ideation to app maintenance.

    Yes, performance testing is a crucial component of retail testing. It helps identify performance bottlenecks in your application. As soon as performance testing is completed you receive a comprehensive test report containing all the critical performance metrics and recommendations for improvement.