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Customer experience management platform
Empowering our client to deliver a top-notch product through optimized test automation.
About project
Sprinklr is a robust tech platform designed to help large brands easily create and effectively manage their social campaigns. It offers an array of helpful tools, including social experience core, content marketing, social media management, paid advertising, website management (first-party experience), and social listening functionalities.
The platform also provides social CRM and social governance modules, enabling users to manage all their social profiles on a single, integrated platform. This makes it easier for businesses to streamline their social media efforts and ensure a consistent and impactful presence across different channels.
Before DeviQA
The original tests were not reliable
Tests took too much time to be completed
Tests couldn't be integrated with other testing and DevOps tools
The original test suite was not scalable and easy to maintain
Each run had a different number of randomly failed tests
With DeviQA
A test automation framework architecture was designed from scratch
≈2000 automated tests were developed
>10,000 test cases were written
>90% of the app was covered by automated test
The time of testing was reduced by 50%
The test speed was additionally increased by adding the prerequisite testing data directly to a database
Automated tests were integrated with Jenkins, TestRail, and Jira to have a whole test ecosystem up and running
16 threads were used to run the automation test suite on multiple machines
The created test ecosystem provided accurate and stable test results, allowing us to gain the following achievements:
- ≈12,000 bugs were reported
- 45% of bugs had a ‘major’ status
- 70% more maintainable test suite compared to competitors
- 100+ devices were used for testing
Our contribution
Team
7 QA engineers
Project length
5 years
Technologies and tools
Java
Selenium WebDriver
Selenide
Cucumber
REST Assured
JMeter
TestNG
Jenkins
Multithreading
DevOps
BrowserStack
SauceLabs
Our engagement
Our team of 7 QA engineers joined the project with a mission to perform full-cycle testing, optimize automated tests, and increase their speed. In fact, we had to redesign the architecture of the automation testing framework from scratch to enable integration with third parties. Beyond this, we developed and maintained more than 2,000 auto-tests and built a test suite that was run on multiple machines using 16 threads. This way, test results were delivered much more quickly. We additionally increased test speed by adding the prerequisite testing data directly to a database.
Our team designed 10,000 test cases and covered more than 90% of the app with automated tests, increasing the reliability and efficiency of the QA process. We integrated auto tests with Jenkins, TestRail, and Jira to have a whole test ecosystem up and running. During our work on the project, we reported about 12,000 bugs, 45% of which had a ‘major’ status.
Performance testing was also a part of the QA strategy designed by DeviQA. We implemented it using JMeter. A test suite and all scenarios were created from scratch. Remote monitors were set up on the server side and configured to collect metrics.
Automated web tests and performance tests were integrated into a CI pipeline, which enabled the team to detect and solve issues ASAP.
Services provided
Web testing
Both manual and automation testing activities were mostly focused on the web application. We used such services as BrowserStack and SauceLabs to run tests on the cloud. We used 10 virtual machines for testing.
Automation testing
4 automated QA engineers were responsible for the design of an automated test suite architecture, test script development, scenario design, and code maintenance. We worked closely with an in-house development team for a smooth integration into the existing development process.
Mobile testing
Some of our QA engineers worked on the mobile version of the application. More than 90% of the app was covered with test cases, and about 12,000 bugs were found in the mobile app. 100+ devices were used for testing.
Dedicated QA team
Our 7 QA engineers were smoothly integrated into the Sprinklr team and worked together as one efficient mechanism. They participated in daily standups, demos, planning and retrospective sessions, and all other meetings. They were an integral part of the team.
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Helping to deliver the initial version and four subsequent releases of an application for BABC therapists within tight deadlines and with a lack of QA resources.
Created detailed specifications with clear acceptance criteria
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Created and fully stabilized the testing process
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>500
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- Mobile testing
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Quality Management Software
The way we established an efficient QA workflow and enhanced cross-team communication to streamline the overall development process.
100% of the main user E2EE flows have been covered with automated tests
A 90% decrease in the number of user complaints was noticed after 5 months of collaboration with DeviQA
>1500 test cases have been added to cover all the major software areas
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95%
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- Mobile testing
- Dedicated QA team
- Test automation
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Helping the leading provider of modern revenue enablement software to maximize the benefits of automated testing, while also optimizing all other aspects of quality assurance.
18 hours to run regression testing
4 hours to run smoke testing
100% coverage of all existing sub-products
5 generations of OS for iOS and Android and different devices supported
Test coverage:
90%
- Web app testing
- API testing
- Test automation
- Dedicated QA team
ChargeAfter
The way we helped a FinTech company improve the quality of its product, speed up a QA process, and optimize testing costs.
6 hours to run regression testing
1k+ automated scripts for API testing
Smoke tests on two frameworks run every 2 hours and take 15-20 minutes to run
A mini API test suite executed after each PR and taking 10 minutes to run
Test cases:
3000+
- Mobile testing
- Test automation
- Web app testing
- Load testing
Childcare management system
Assisting our client in adopting a professional approach to software testing, incorporating automated testing based on best practices.
>150 automation test scripts for mobile apps
> 90% regression test-cases have been automated
14 parallel threads
30 minutes to run a regression test suite
E2E tests automated:
>75
- Load testing
- Performance testing
- Web app testing
- Automation web testing
- Dedicated QA team
APPMusic.com
Our dedicated QA team sets up an efficient QA process, ranging from designing comprehensive test documentation to creating and maintaining automated tests.
100% test cases reviewed
>900 test cases are up to date and integrated into the workflow
>600 test cases updated
Test coverage:
95%
- Web app testing
- Mobile testing
- Test automation
- DB testing
- API testing
SimpliField
From requirement verification and test documentation creation to test automation: our contribution to the development of a modern retail solution.
>400 reported bugs
>1200 reported defects
>50 reported improvements
>3 successful releases of a new mobile application
Bugs reported:
3000+
- Web app testing
- Test automation
- Manual testing
Renhead
Our journey of helping Renhead establish a formal QA process for a resource management app with its further continuous polishing through the implementation of best practices in quality assurance.
2000+ automation tests created
4 hours to run a regression test suite
5 parallel threads
Automated smoke testing takes 1.5 hours
Test cases added:
1900+
- Web app testing
- Test automation
- OPS services
- Dedicated QA team
CYDEF
Our collaboration with a cybersecurity company aimed at improving product quality and increasing release frequency through an efficient QA process.
<2 weeks to create the infrastructure for a new client
>1900 test cases added
>700 automated tests added
98% test coverage of the desktop agent
Parallel threads:
15
- Web app testing
- API testing
- Dedicated QA team
- Test automation
GoodShape
Taking on the endeavor of helping a healthcare software development company deliver its web and mobile apps faster without compromising on their quality by implementing a robust QA process involving extensive automation.
All existing autotests are up-to-date
~2800 autotests added
>90% of test cases are automated
~99% of smoke tests are automated
Test coverage:
95%
- Web app testing
- Performance testing
- Dedicated QA team
QIMA
QIMA had an existing test automation solution that lacked efficiency, and we worked collaboratively to optimize it and refine the overall testing strategy.
k6-based autotests were integrated into a release flow