UI/UX testing services - DeviQA
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UI/UX testing services

Deliver exceptional user experiences with our UI/UX testing services.

6

Locations

14

Years of experience

250+

Software QA engineers

200+

Integrations into an existing development & testing process

300+

Projects tested from scratch

50+

Reviews on

User interface (UI) and user experience (UX) testing plays a crucial role in ensuring the success of digital products in today's highly competitive landscape. UI/UX testing evaluates the design, functionality, and overall user satisfaction of software. It aims to identify and address issues that may hinder a seamless user experience, ultimately enhancing the usability and accessibility of a product. Since 2010, DeviQA has been serving companies across diverse industries, including healthcare, FinTech, real estate, cybersecurity, retail, AdTech, and many more. Leveraging our deep expertise, we deliver professional UI/UX testing services, helping our clients develop user-friendly and engaging software products.

Our solutions for your UI/UX testing challenges

Without proper attention to UI/UX testing, companies may face a variety of significant challenges. Our UI/UX testing services help avoid or address such challenges efficiently, enabling you to deliver apps that drive engagement and satisfaction.

Inconsistent user experience across devices

Challenge

Ensuring a seamless user experience across various devices can be a daunting task. Users today interact with digital platforms on smartphones, tablets, and desktops. Inconsistencies in UI/UX within apps can lead to frustration, diminished user satisfaction, and a potential loss of business.

Solution

Our expert team meticulously analyzes your digital interface on multiple devices. We employ cutting-edge tools and techniques to identify and rectify any inconsistencies. By doing so, we guarantee a uniform and delightful user experience across all platforms.

High bounce rates and user drop-offs

Challenge

High bounce rates and user drop-offs often indicate a poorly optimized user interface. Users abandon websites or applications that fail to meet their expectations, which results in lost opportunities and revenue decline.

Solution

Our UI/UX testing experts conduct thorough evaluations to identify pain points in your design. By implementing strategic improvements based on user behavior insights, we reduce bounce rates and ensure user engagement. Our goal is to transform your software into a magnet for user interaction.

Navigational confusion and user frustration

Challenge

Complex navigation can frustrate users, causing them to abandon your platform. If users can't easily find what they're looking for, they are likely to turn to competitors with more intuitive interfaces.

Solution

Through detailed UI/UX testing, we analyze the navigational flow of your platform. Our experts provide actionable insights to simplify navigation, enhancing user satisfaction and retention. We optimize the user journey, making it intuitive and seamless, ensuring users effortlessly find what they need.

Our UI/UX testing scope

During the usability testing process, we comprehensively evaluate the user interface design and logic of apps, identifying all weak points and bottlenecks.

Information architecture

To assess the clarity and intuitiveness of the information architecture, we prioritize different attributes, including the following:

  • Navigation structure
  • Visual hierarchy
  • Labels and category names
  • Search, and more

User journey

Our testers meticulously evaluate test group feedback to comprehensively understand user experiences and identify:

  • Faulty workflow logic
  • Excessiveness and insufficiencies in user journeys
  • Unintuitive and confusing elements, etc.

Graphical interface

We examine interfaces to identify flaws that could impede users' efficient goal attainment. Our team investigates:

  • Menu bars
  • Progress bars
  • Buttons
  • Navigational elements
  • Input fields
  • Notifications, and more

Choose your cooperation model

We offer three distinct cooperation models tailored to meet your specific needs and preferences:

Staff augmentation

Our experts in UI/UX testing seamlessly integrate into your in-house team, offering expertise and support, while adhering to your workflows and best practices.

  • Best option for: projects with fluctuating testing demands or projects needing specific UX/UI testing skills temporarily.

  • Immediate access to specialized UX/UI testing skills and expertise, enabling you to enhance the capabilities of your in-house QA team.

  • Greater flexibility in resource allocation and project management, allowing you to adapt to changing testing requirements.

  • Easy and quick team ramp-up without long-term commitments and costs associated with hiring full-time employees.

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Dedicated team

A dedicated QA team seamlessly integrates with your in-house team and works closely with it to help you achieve your project goals.

  • Best option for: Projects requiring continuous UI/UX testing and refinement.

  • High level of commitment and focus on your UX/UI testing needs.

  • Direct communication and collaboration with team members, and a deep understanding of your needs and objectives.

  • Flexibility to scale the team up or down based on project requirements and timelines.

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Outsourcing

Our experienced QA team follows industry-standard methodologies and best practices to ensure the exceptional quality and usability of your digital products.

  • Best Option for: Projects with tight deadlines, limited internal testing resources, or a lack of expertise in specific UX/UI testing methodologies and tools.

  • Reduced overhead costs associated with maintaining an in-house testing team.

  • Access to a diverse talent pool of UX/UI testing professionals with extensive experience across various industries and platforms.

  • Accelerated testing timelines and shorter time-to-market thanks to our dedicated resources and streamlined testing processes.

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Partner with us: see the difference

View all cases
A global healthcare giant
Test coverage:
90%
Web app testing
Test automation
API testing
Dedicated QA team

Before
2.5 weeks to run regression testing
7 days to run smoke testing
50% test coverage
Supported localizations were not tested
No automation testing
After
1 day to run regression testing
1 day to run smoke testing
90% test coverage
27 localizations supported by QA engineers
>1500 automated test scenarios created
Read more
The first real estate platform
Dev capacity:
+15%
Web app testing
Test automation
E2E testing
Load testing
Mobile testing
API testing
Dedicated QA team

Before
7 days to run regression testing
40+ minutes to run automated E2E testing on each pull request
40% automation E2E testing coverage
No mobile automated tests
After
2 days to run regression testing
10 minutes to run automated E2E testing on each pull request
80% automation E2E testing coverage
200+ mobile test scenarios have been added
Read more
Dental practice platform
Test coverage:
95%
Web app testing
API testing
Dedicated QA team
Mobile testing
Performance testing

Before
No test cases
No QA process
No automated E2E tests
No automated API tests
No automated smoke testing
After
5000+ test cases created
5000+ test cases created for the web app
900+ automated E2E tests created
100+ automated API tests created
24 parallel threads for automation tests
Read more
Solution for managing payments
Regression testing time
2x
Web app testing
Dedicated QA team
DB testing
API testing
Performance testing

Before
No formal testing process
After
2 days to run regression testing
>1500 released features
>5000 of the critical/blocker/major bugs detected
>7500 test cases written
>10 trained QA specialists on the client's side
Read more
Booking system for tours and attractions
Test coverage:
90%
Web app testing
Test automation
Mobile testing
DB testing
Dedicated QA team

Before
A product was unstable and loaded with bugs
No automated tests
No regression testing
No parallel threads
After
75% of bugs are detected at the development stage
3200+ automation scripts created
2 hours to run automated regression testing
70+ parallel threads
Read more

Our approach to UI/UX testing

Our approach to UI/UX testing is rooted in meticulous attention to detail, strategic planning, and a deep understanding of user behavior. Here's how we ensure your digital product delivers an exceptional user experience:
Comprehensive analysis

We begin by conducting a thorough analysis of your digital product, understanding its objectives, target audience, and key functionalities. This analysis forms the foundation of our testing strategy, allowing us to tailor our approach to your specific needs.

User-centric testing

Our testing methodologies prioritize the end user's perspective. We simulate real-world scenarios and interactions to uncover potential pain points, usability issues, and areas for improvement. By putting your product in the hands of real users, we gain valuable insights into their preferences, behaviors, and expectations.

Multifaceted testing techniques

We use a diverse range of testing techniques to cover all UI/UX aspects of your product with tests. From heuristic evaluations and cognitive walkthroughs to usability testing and A/B testing, we leverage the most appropriate methods to identify both glaring issues and subtle nuances that impact user satisfaction.

Iterative feedback loop

Testing is an iterative process, and we embrace continuous improvement throughout the development lifecycle. Our team provides detailed feedback and actionable insights at each stage of testing, empowering you to make informed decisions and refine your product iteratively.

Robust testing environment

We utilize cutting-edge tools and technologies to create a robust testing environment that closely mirrors real-world usage scenarios. By testing across different devices, operating systems, or screen sizes, we ensure your product performs seamlessly across all platforms.

Collaboration and transparency

Collaboration is at the heart of our approach. We work closely with your development team, designers, and stakeholders to align testing efforts with your project goals and priorities. Our transparent communication ensures that everyone involved is informed and engaged throughout the testing process.

Continuous monitoring and support

Our commitment to excellence doesn't end with testing. We offer ongoing monitoring and support to address any issues that may arise post-launch. By staying proactive and responsive, we help you maintain a superior user experience over time.

What you get

Feel the improvement in

3 days

Reduction in your costs

60%

Accelerate development by

30%

Automation faster in parallel by

56x

Increase test coverage to

95%

We serve

Our expertise and resources allow us to cover the unique needs of each project, ensuring the delivery of high-quality software that meets users’ requirements and business goals.

Book a call to create a positive first impression and build brand loyalty

Here’s what people are saying about DeviQA

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It was so easy to integrate your people with us and we didn't have any problems.

Janosch Greber

VP of engineering at RealTyme

DeviQA did an excellent job, and I highly recommend them.

DeviQA helped develop a cybersecurity software platform. Complex automated scenarios test REST APIs through a Faraday library. An SDK application works with Azure, Google Cloud, Docker, and LXC containers.

Yuval Or

QA manager at Mimecast

Open details

DeviQA has always brought us really high quality candidates for us to be able to seamlessly mesh into our team.

Danny He

CEO and founder at Soapbox

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QA tools & platforms we hold expertise in

Automation testing

Cucumber

Selenium

Appium

Mocha

Playwright

Robot Framework

Specflow

TestNG

WebdriverIO

Selenide

Calabash

Watir

Codeception

Cypress

Security testing tools

HCL AppScan

Nessus

NMAP

BurpSuite

Acunetix

OWASP ZAP

Metasploit

Wireshark

DBeaver

Rdp-Sec-Check

SNMPCHECK

AiR

SSLSCAN

Performance testing tools

JMeter

Load Runner

Visual Studio

k6

API testing

Rest API

GraphQL

Apiary

Bluetooth Low Energy API

Apple Pay

Google Pay

Apple Maps

Fingerprint API

API testing tools

Postman

Swagger

Charles Proxy

Ready API

ACCELQ

Katalon Platform

REST-Assured

Database testing

SQL Server

MySQL

Oracle

PostgreSQL

Cassandra

MongoDB

RethinkDB

Amazon S3

Redshift

DynamoDB

Amazon RDS

DocumentDB

Amplify

Lambda

Amazon EC2

Elasticache

Azure Datalake

Blob Storage

CosmosDB

SQL Database

Synapse Analytics

Google Cloud SQL

Google Cloud Datastore

Certifications

DeviQA is an ISO 9001:2015 Certified Company

ISO 9001:2015

At DeviQA, we take pride in being an ISO 9001:2015 certified company. This certification represents our unwavering commitment to maintaining the highest standards of quality in every aspect of our software testing services. With a focus on customer satisfaction, we adhere to internationally recognized quality management practices to ensure that our clients receive exceptional and reliable testing solutions. Through continuous improvement and compliance with regulatory requirements, we consistently deliver top-notch testing services that exceed our clients' expectations

DeviQA is an ISO 20000 Certified Company

ISO 20000

We understand the crucial role of IT services in modern businesses. As an ISO 20000 certified company, we excel in delivering efficient and effective IT services to our clients. Our customer-centric approach enables us to tailor our testing solutions to suit your unique requirements, ensuring a seamless integration of testing processes into your software development lifecycle. With a focus on continual service improvement, we optimize our IT Service Management practices to guarantee a smooth and satisfying experience for our valued clients

DeviQA is an ISO 27001 Certified Company

ISO 27001

The security of our clients' data is of paramount importance to us. As an ISO 27001 certified company, we go above and beyond to protect sensitive information and ensure the confidentiality and integrity of all data entrusted to us. With our robust Information Security Management System (ISMS), we implement stringent security controls, evaluate risks, and take proactive measures to safeguard against potential threats. Rest assured that partnering with us means your valuable data is handled with the utmost care and subject to the highest security standards

DeviQA is an ISTQB Certified Company

ISTQB

As a testament to our team's expertise and commitment to excellence, our software testing professionals hold the esteemed ISTQB (International Software Testing Qualifications Board) certifications. The ISTQB certification is a globally recognized standard for software testing professionals, signifying their proficiency in the latest testing methodologies, best practices, and industry standards. With ISTQB-certified experts on board, we bring a wealth of knowledge and skills to every testing project, ensuring thorough and precise testing to uncover even the most intricate software defects. Partner with us and benefit from our skilled ISTQB-certified professionals who are dedicated to elevating the quality and reliability of your software products

Awards and recognitions

Top B2B Company by Clutch in 2022
Top 1000 Companies by Clutch in 2022
Leading Testing Provider by SoftwareTestingNews in 2021
Top Software Testing and QA Company by Superbcompanies in 2023
Finalist of the European Testing Awards in 2019
Finalist of the Software Testing & QA Awards in 2019

Collaboration process overview

1. Initial contact

During our initial call, we aim to understand your testing requirements and goals

2. Assessment

We evaluate your current testing process and create a tailored plan to enhance it

3. Proof of concept

We offer a complimentary proof of concept, allowing you to experience our proficiency and expertise

4. Trial and evaluation of performance

We start a trial period with you, and once complete, we review the results together and discuss options

5. Contract signing and full-scale QA implementation

Upon mutual agreement, we move forward with the QA process by signing a contract and beginning work

6. Partnership with flexibility

Our engagement options give you commercial flexibility to dial up and dial down resources depending on your own needs

Let’s schedule a call

Flexible collaboration options allow you to choose the level of support that best meets your needs

Frequently asked questions

faq

FAQ

UI/UX testing evaluates the user interface and experience of digital products, such as websites or applications, to ensure usability, functionality, and user satisfaction. It's vital for businesses because it helps identify and address any issues that may hinder user interaction and ultimately impact the success of the product in the market.

Investing in UI/UX testing services brings several benefits, including improved user satisfaction, increased user engagement and retention, higher conversion rates, enhanced brand reputation, reduced development costs due to early bug detection, and a competitive edge in the market.

Our UI/UX testing services encompass a range of methods tailored to meet your specific needs, including usability testing, user interviews and surveys, heuristic evaluation, A/B testing, eye-tracking studies, wireframe and prototype testing, and accessibility testing.

We take a personalized approach to UI/UX testing by understanding your business goals, target audience demographics, and user personas. Our team works closely with you to tailor the testing process that could address your unique requirements, ensuring that the insights gained directly contribute to achieving your business objectives.

Yes, our UI/UX testing services are designed to be platform-agnostic, meaning we can conduct testing on a wide range of operating systems and devices, including desktop computers, laptops, tablets, and smartphones.

    We provide comprehensive analysis and report all the findings from UI/UX testing. Our reports include detailed observations, user feedback, usability metrics, and prioritized recommendations for improvement to guide your design and development efforts effectively.