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Retail software testing services

Retail testing services: The customer's eye, before your customers arrive.

6

Locations

14

Years of experience

250+

Software QA engineers

200+

Integrations into an existing development & testing process

300+

Projects tested from scratch

50+

Reviews on

According to a study by Capgemini, 72% of customers reported that a positive customer experience is a result of a retailer's ability to meet their expectations in terms of service quality and reliability. In light of this, retail testing is critical for ensuring seamless, secure, and efficient work of your retail software. This directly impacts customer satisfaction, operational efficiency, and the bottom line of retail businesses.

Our expertise in retail software testing

Stores:

Point-of-sale (POS) systems

KIOSK

Hardware devices (scanners, scales)

CRM

Service management (iot/sensors)

In-store productivity

Warehouse management:

Distribution & fulfillment

Warehouse automation

Inventory management

Replenishment

Allocation

IoT/Sensors

Enterprise management:

Merchandising

Inventory

Loss prevention

Analytics

Accounting integration

Omni channel:

Cross-channel integration

Ecommerce replatforming

Digital marketing

Loyalty & CRM

Digital commerce optimization

Mobile

Our solutions for your retail testing challenges

We understand the unique challenges faced by retailers today. Our tailored retail testing solutions are designed to efficiently address them and provide you with more opportunities for growth and success.

Inconsistent customer experience across various channels

Challenge

In the ever-evolving retail landscape, maintaining a consistent customer experience across different channels can be daunting. Divergent interfaces, low performance, and crashes may leave customers confused and dissatisfied.

Solution

Our Retail testing services meticulously assess and optimize your customer touchpoints, ensuring a seamless and uniform experience. By conducting thorough tests across online platforms, mobile apps, and in-store interactions and by paying particular attention to integrated payment systems and fee calculations, we harmonize your brand presence for a cohesive customer journey.

Software compatibility issues

Challenge

New software updates and integrations can lead to disruptions, causing inefficiencies in your retail operations. In essence, retailers often face compatibility challenges if keeping pace with technological advancements is neglected.

Solution

We specialize in identifying and resolving software compatibility issues. Our comprehensive testing protocols ensure that your systems seamlessly integrate with the latest technologies, reducing downtime and enhancing overall operational efficiency.

Performance concerns during peak seasons

Challenge

Peaks in customer traffic during holidays or promotion campaigns can strain your retail infrastructure, leading to slowdowns, crashes, and frustrated shoppers.

Solution

Our Retail testing experts execute stress testing by simulating extreme workloads to identify and address performance bottlenecks. By optimizing your infrastructure, we ensure a smooth shopping experience even during the busiest seasons, enhancing customer satisfaction and loyalty.

The scope of our expertise

By types of software:

Mobile app testing

Web app testing

IoT testing

By approach to testing:

Manual testing

Automated testing

By levels of testing:

Integration testing

System testing

Acceptance testing

By types of testing:

Functional testing

Compatibility testing

Performance testing

Security testing

Usability testing

Localization testing

Exploratory testing

Regression testing

Release testing

customer stories

Your domain, our clients

Mobile platform for retail operations

Web app testing
Mobile testing
API testing
DB testing
Test automation
Read customer story

Choose your cooperation model

Flexibility is key when it comes to collaborating with our clients. Therefore, we offer a few collaboration models covering different needs. Choose the one that suits you best, and let's elevate your retail experience together.

Staff augmentation

Whether you need additional hands for a short-term project or want to fill specific skill gaps, this model provides the flexibility you need.

  • Best option for: Retailers looking to bolster their in-house testing capabilities without long-term commitments. Ideal for projects with fluctuating workloads or specific skill requirements.

  • Quickly scale up or scale down based on project requirements.

  • Pay only for the resources you need, avoiding unnecessary overhead costs.

  • Adapt your team size and skill set as your retail testing needs evolve.

Get started

Dedicated team

This team operates as an extension of your in-house resources, working seamlessly to meet your specific testing requirements.

  • Best option for: Complex and ongoing retail projects that demand constant attention and specialized expertise. This model ensures a dedicated focus on your unique testing needs.

  • Tap into a pool of skilled professionals with expertise in retail testing.

  • Assemble a team based on the unique needs of your project.

  • Enjoy direct communication with your team contributing to a sense of collaboration.

Get started

Outsourcing

From test planning to test execution, we take care of all QA-related tasks allowing you to focus on your core business activities.

  • Best option for: Companies seeking a hands-off approach to retail testing, projects with defined scopes and timelines, and those wishing to concentrate on the strategic aspects of their business.

  • Eliminate the need for in-house testing infrastructure and associated costs.

  • Leverage our streamlined processes for quick and effective testing.

  • Allocate internal resources to your core business functions while we handle software testing.

Get started

What you get

Feel the improvement in

3 days

Reduction in your costs

60%

Accelerate development by

30%

Automation faster in parallel by

56x

Increase test coverage to

95%

We serve

Our extensive expertise and resources let us serve not only retail companies but a great variety of other businesses, empowering them to deliver groundbreaking software solutions.

Book a call to ensure a seamless and intuitive shopping experience for customers, maximizing conversions

Here’s what people are saying
about DeviQA

It was so easy to integrate your people with us and we didn't have any problems.

Janosch Greber

VP of engineering at RealTyme

DeviQA helped develop a cybersecurity software platform. Complex automated scenarios test REST APIs through a Faraday library. An SDK application works with Azure, Google Cloud, Docker, and LXC containers.

Yuval Or

QA manager at Mimecast

QA tools & platforms we hold expertise in

Automation testing

Cucumber

Selenium

Appium

Mocha

Playwright

Robot Framework

Specflow

TestNG

WebdriverIO

Selenide

Calabash

Watir

Codeception

Cypress

Security testing tools

HCL AppScan

Nessus

NMAP

BurpSuite

Acunetix

OWASP ZAP

Metasploit

Wireshark

DBeaver

Rdp-Sec-Check

SNMPCHECK

AiR

SSLSCAN

Performance testing tools

JMeter

Load Runner

Visual Studio

k6

API testing

Rest API

GraphQL

Apiary

Bluetooth Low Energy API

Apple Pay

Google Pay

Apple Maps

Fingerprint API

API testing tools

Postman

Swagger

Charles Proxy

Ready API

ACCELQ

Katalon Platform

REST-Assured

Database testing

SQL Server

MySQL

Oracle

PostgreSQL

Cassandra

MongoDB

RethinkDB

Amazon S3

Redshift

DynamoDB

Amazon RDS

DocumentDB

Amplify

Lambda

Amazon EC2

Elasticache

Azure Datalake

Blob Storage

CosmosDB

SQL Database

Synapse Analytics

Google Cloud SQL

Google Cloud Datastore

Certifications

Our certifications

DeviQA is an ISO 9001:2015 Certified Company.

ISO 9001:2015

At DeviQA, we take pride in being an ISO 9001:2015 certified company. This certification represents our unwavering commitment to maintaining the highest standards of quality in every aspect of our software testing services. With a focus on customer satisfaction, we adhere to internationally recognized quality management practices to ensure that our clients receive exceptional and reliable testing solutions. Through continuous improvement and compliance with regulatory requirements, we consistently deliver top-notch testing services that exceed our clients' expectations.

DeviQA is an ISO 20000 Certified Company.

ISO 20000

We understand the crucial role of IT services in modern businesses. As an ISO 20000 certified company, we excel in delivering efficient and effective IT services to our clients. Our customer-centric approach enables us to tailor our testing solutions to suit your unique requirements, ensuring a seamless integration of testing processes into your software development lifecycle. With a focus on continual service improvement, we optimize our IT Service Management practices to guarantee a smooth and satisfying experience for our valued clients.

DeviQA is an ISO 27001 Certified Company

ISO 27001

The security of our clients' data is of paramount importance to us. As an ISO 27001 certified company, we go above and beyond to protect sensitive information and ensure the confidentiality and integrity of all data entrusted to us. With our robust Information Security Management System (ISMS), we implement stringent security controls, evaluate risks, and take proactive measures to safeguard against potential threats. Rest assured that partnering with us means your valuable data is handled with the utmost care and subject to the highest security standards.

DeviQA is an ISTQB Certified Company

ISTQB

As a testament to our team's expertise and commitment to excellence, our software testing professionals hold the esteemed ISTQB (International Software Testing Qualifications Board) certifications. The ISTQB certification is a globally recognized standard for software testing professionals, signifying their proficiency in the latest testing methodologies, best practices, and industry standards. With ISTQB-certified experts on board, we bring a wealth of knowledge and skills to every testing project, ensuring thorough and precise testing to uncover even the most intricate software defects. Partner with us and benefit from our skilled ISTQB-certified professionals who are dedicated to elevating the quality and reliability of your software products.

Awards and recognitions

Top B2B Company by Clutch in 2022
Top 1000 Companies by Clutch in 2022
Leading Testing Provider by SoftwareTestingNews in 2021
Top Software Testing and QA Company by Superbcompanies in 2023
Finalist of the European Testing Awards in 2019
Finalist of the Software Testing & QA Awards in 2019

Collaboration process overview

1. Initial contact

During our initial call, we aim to understand your testing requirements and goals

2. Assessment

We evaluate your current testing process and create a tailored plan to enhance it

3. Proof of concept

We offer a complimentary proof of concept, allowing you to experience our proficiency and expertise

4. Trial and evaluation of performance

We start a trial period with you, and once complete, we review the results together and discuss options

5. Contract signing and full-scale QA implementation

Upon mutual agreement, we move forward with the QA process by signing a contract and beginning work

6. Partnership with flexibility

Our engagement options give you commercial flexibility to dial up and dial down resources depending on your own needs