Retail Software Testing Services | Comprehensive Testing Services
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Retail Software Testing Services

Retail testing services: The customer's eye, before your customers arrive.

6

Locations

14

Years of experience

250+

Software QA engineers

200+

Integrations into an existing development & testing process

300+

Projects tested from scratch

50+

Reviews on

According to a study by Capgemini, 72% of customers reported that a positive customer experience is a result of a retailer's ability to meet their expectations in terms of service quality and reliability. In light of this, retail testing is critical for ensuring seamless, secure, and efficient work of your retail software. This directly impacts customer satisfaction, operational efficiency, and the bottom line of retail businesses.

Our Expertise in Retail Software Testing

Stores:

Point-of-sale (POS) systems

KIOSK

Hardware Devices (Scanners, Scales)

CRM

Service Management (IoT/Sensors)

In-Store Productivity

Warehouse Management:

Distribution & Fulfillment

Warehouse Automation

Inventory Management

Replenishment

Allocation

IoT/Sensors

Enterprise Management:

Merchandising

Inventory

Loss Prevention

Analytics

Accounting Integration

Omni Channel:

Cross-Channel Integration

Ecommerce Replatforming

Digital Marketing

Loyalty & CRM

Digital Commerce Optimization

Mobile

Our Solutions For Your Retail Testing Challenges

We understand the unique challenges faced by retailers today. Our tailored retail testing solutions are designed to efficiently address them and provide you with more opportunities for growth and success.

Inconsistent Customer Experience Across Various Channels

Challenge

In the ever-evolving retail landscape, maintaining a consistent customer experience across different channels can be daunting. Divergent interfaces, low performance, and crashes may leave customers confused and dissatisfied.

Solution

Our Retail Testing services meticulously assess and optimize your customer touchpoints, ensuring a seamless and uniform experience. By conducting thorough tests across online platforms, mobile apps, and in-store interactions and by paying particular attention to integrated payment systems and fee calculations, we harmonize your brand presence for a cohesive customer journey.

Software Compatibility Issues

Challenge

New software updates and integrations can lead to disruptions, causing inefficiencies in your retail operations. In essence, retailers often face compatibility challenges if keeping pace with technological advancements is neglected.

Solution

We specialize in identifying and resolving software compatibility issues. Our comprehensive testing protocols ensure that your systems seamlessly integrate with the latest technologies, reducing downtime and enhancing overall operational efficiency.

Performance Concerns during Peak Seasons

Challenge

Peaks in customer traffic during holidays or promotion campaigns can strain your retail infrastructure, leading to slowdowns, crashes, and frustrated shoppers.

Solution

Our Retail Testing experts execute stress testing by simulating extreme workloads to identify and address performance bottlenecks. By optimizing your infrastructure, we ensure a smooth shopping experience even during the busiest seasons, enhancing customer satisfaction and loyalty.

Our Scope Of Retail Testing Services

Our expert team of QA specialists ensures that your retail ecosystem operates seamlessly, delivering an unparalleled experience to your customers. Explore the extensive range of testing types we perform to guarantee the success of your mobile and web retail solutions.

Functional Testing

Ensure your retail applications and systems function flawlessly. We conduct rigorous functional testing to identify and fix any glitches, ensuring a smooth and efficient customer journey.

Performance Testing

Optimize your retail platform's speed and responsiveness. Our performance testing evaluates the system's scalability, stability, and speed under various conditions, ensuring it can handle peak loads without compromising user experience.

Usability Testing

Understand your customer's perspective. Our usability testing evaluates the user-friendliness of your retail interface, ensuring that every interaction is intuitive and enhances the overall customer experience.

Compatibility Testing

Cater to diverse user preferences. We conduct comprehensive compatibility testing to ensure your retail app performs consistently across various browsers, platforms, and devices ensuring a uniform experience for all users.

Integration Testing

Seamlessly integrate different components of your retail ecosystem. Our integration testing identifies and resolves any issues in the interaction between different modules, ensuring a cohesive and interconnected system.

Regression Testing

Modify your app without compromising its stability. Our regression testing ensures that new updates don't introduce unexpected issues, maintaining the reliability of your retail platform.

Partner with DeviQA: see the difference

Test coverage :

90%

Before
After

2.5 weeks to run regression testing

1 day to run regression testing

7 days to run smoke testing

1 day to run smoke testing

Outdated test cases

60% increase in the number of regression tests and relevant test cases

50% test coverage

90% test coverage

Supported localizations were not tested

27 localizations supported by QA engineers

No automation testing

>1500 automated test scenarios created

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Dev capacity:

+15%

Before
After

Didn’t have a formal QA process

Built smooth and well-working processes

Didn’t make automated testing

Test automation : smoke, API, UI on all supported browsers

Testing was carried out by the devs

Full coverage of the application by test cases

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Test coverage :

97%

Before
After

Existing workflow in Jira didn’t allow to understand how many bugs were left unfixed before the release and their priorities

Adjusted the Jira workflow, integrated TestRail with Jira to be able to see statisticls of the issues per release

The lack of test documentation

Developed necessary test artifacts that adhere to industry standards and are easily maintainable

No Automation test coverage

Added multithreading to run tests in parallel on 10 different threads, which reduced the time of the test run in 7 times

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