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QA for dental management software

Setting up and fine-tuning a holistic QA process for a dental lab management platform.

QA for dental management software

Technologies and tools

Jira

Confluence

BrowserStack

GitHub

Postman

MS Office package

Azure

Apache JMeter

TestFlight

TestFlight

AppCenter

MailDev

WebDriverIO

Axios

Bitbucket CI

Team

2 manual QA engineers, 1 automation QA engineer

Project length

Since 2016

5k+

Test cases created

95%

Test coverage

3

Days of regression testing run

12k+

Number of bugs logged

3k+

Number of critical bugs logged

100+

Successful releases

900+

Automated E2E tests

100+

Automated API tests

About project

Arklign is a dental tech company that transforms the dental service experience. It provides a modern case management platform that streamlines communication between dental clinics and dental labs, reduces prescription errors, offers real-time data updates, and identifies cost-saving opportunities through in-depth analytics.

The Arklign platform is designed to save time, cut costs, and empower dental practices with actionable insights. Its mobile and web applications ensure users stay seamlessly connected in real-time.

Before DeviQA

  • No test cases

  • No test documentation

  • No release process

  • No QA process

  • No automated E2E tests

  • No automated API tests

  • No automated smoke testing

With DeviQA

  • 5000+ test cases created

  • A comprehensive test plan designed

  • 5000+ test cases created for the web app

  • 2000+ test cases created for the mobile apps

  • A clear release process established

  • Smoke and regression testing added

  • A clear process of manual and automated testing introduced

  • 900+ automated E2E tests created

  • 100+ automated API tests created

  • Automated smoke tests taking 10 minutes to run created

  • 24 parallel threads for automation tests

Our engagement

Arklign approached DeviQA to enhance the speed and overall quality of their software product, which consisted of a web platform and mobile apps for iOS and Android. Our initial objectives were to accelerate high-quality releases, develop test documentation, and establish an efficient QA workflow.

We started by creating a comprehensive test plan and other essential test documentation. The next step was setting up a CI/CD process, which significantly streamlined the release process and allowed a development team to focus on feature development.

With the CI/CD pipeline in place, we increased the test coverage of the applications. Our team designed and automated API tests, implemented parallel test runs on 20 threads, and reduced testing time to 2 hours. Ultimately, we automated more than 90% of the test cases.

Performance was also crucial, so we executed performance testing by monitoring backend resource usage under varying loads. We provided a detailed report highlighting bottlenecks and suggesting recommendations for performance improvement.

Our collaboration resulted in over 100 web app releases and more than 50 mobile app releases for iOS and Android. With our comprehensive testing services, Arklign significantly improved product quality and enhanced the user experience by preventing annoying glitches.

Services provided

Services

Web automation testing

Following best practices in automation testing, the DeviQA team created a CI/CD pipeline and incorporated over 900 automated end-to-end (E2E) tests running in 24 threads.

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