Integrated QA team for healthcare software company
Software testing company

Integrated QA team for healthcare software company

DeviQA provided quality assurance processes and testing to ensure a high-quality software prior to its launch. The team built test cases and simplified regression testing.

CTO

SaaS based EHR platform

The review

"We really felt valued as a customer."

October 30, 2017

Feedback summary

The final product's quality was improved greatly and is now stable. The team communicated effectively, with daily check-in calls. They are professional and customer service oriented, with the co-founder occasionally jumping in the project to make sure all ran smoothly.

Services provided

Application testing

Collaboration

2 years

Quality:

5.0

Schedule:

5.0

Cost:

4.0

Willing to refer:

5.0

Challenge

Our company wanted to avoid customers' feeling they are working with an unfinished product, so we decided to invest in the proper processes and put in the effort to have a seamless feature release.

Solution

After we started to work with DeviQA, their team soon dedicated some time to build and organize reproducible test cases, which raised our product to a higher quality level and simplified regression testing.

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Software testing for a healthcare software company

Building great software is hard. Building great healthcare software? Even harder. People rely on it not just to stay organized — but to stay alive. That’s why quality has to be a priority from the very beginning.

Quality assurance isn’t just about clicking buttons. It’s about making sure every line of code in your healthcare product works as expected, protects patient data, follows legal rules, and supports people who already have enough to worry about.

Here’s why QA in healthcare software isn’t optional — and how one company used it to go from good to dependable.

Why QA matters in healthcare software

Healthcare apps, patient portals, or EHRs — none of them can afford to fail. A software bug can affect someone’s health or safety. QA helps prevent that.

Safety comes first

When a doctor checks lab results or a nurse sends a prescription, the system must work perfectly. QA teams test all scenarios to catch errors before they reach the real world.

Protecting patient data

QA makes sure sensitive data stays secure. Encryption, permissions, compliance with HIPAA or GDPR — all checked and double-checked. Trust is everything.

Following the rules

Compliance isn’t just about avoiding fines. It protects people. QA verifies that every feature and update sticks to the rules.

Better user experience

Healthcare workers don’t have time for bugs. QA finds and fixes friction so users can focus on care, not tech issues.

Working under pressure

Healthcare systems are under constant load. QA stress-tests software to make sure it runs reliably, even during peak usage.

Challenges of QA in healthcare

Securing data: QA checks all access points to keep private data safe.
Keeping data accurate: QA ensures information stays correct through every step.
Testing integrations: QA verifies that links to labs, billing, and pharmacies don’t fail.
Performance: QA simulates high traffic and user loads to prevent crashes.
Frequent updates: QA checks that changes don’t break existing functionality.

Why a dedicated QA team makes a difference

You can’t tack on quality at the end. QA has to be there from the start — asking the right questions, running the right tests, spotting problems early.

They understand healthcare: A healthcare-focused QA team knows how real workflows operate and what to test.
They stay organized: Test plans cover functionality, security, and usability — no gaps.
They work closely with devs: Bugs get caught early and fixed faster.
They automate smartly: Fast releases need fast testing. Automation helps deliver without delay.
They stay involved: Great QA teams are active in meetings, planning, and reviews — they help guide quality decisions.

Case study: DeviQA and a healthcare SaaS

A healthcare SaaS company had a good product — but issues kept creeping in. Features broke. Updates caused bugs. Users weren’t happy.

That’s when they brought in DeviQA. Instead of jumping into testing, the team built a real process. They wrote detailed test cases, joined daily calls, and aligned with the developers.

A few months later, everything changed. The app became more stable. Updates ran smoother. Users felt heard. The client said they “felt valued” — because the QA team treated the software like it mattered. And it did.

Final thoughts

QA in healthcare software isn’t a luxury — it’s a must. From securing data and meeting compliance to ensuring reliability and supporting care teams, QA brings safety and trust to the table.

DeviQA’s work proves what good QA can do. It's not about fancy tools — it's about mindset. Test thoroughly. Communicate often. Care deeply. That’s how you build software people believe in.

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