DeviQA
  1. Home
  2. >
  3. Industries
  4. >
  5. Case management software testing services

Case management software testing services

Stability for every case. Confidence in every workflow.

With 16 years of experience, we provide trusted case management software testing services that keep your workflows stable and your platform running smoothly.

Picture

Trusted by

Our solutions for your case management system testing challenges

Solving the real QA problems behind complex case management platforms.

Workflow failures in complex paths

Challenge

Up to 60% of defects occur in branching, multi-stage flows.

Solution

We map all workflow variations and validate transitions with AI-driven scenario coverage.

RBAC gaps and privilege leaks

Challenge

Misconfigured roles cause 30% of critical security issues.

Solution

We test every permission level and audit trail for consistent, secure access.

Sensitive data and compliance risk

Challenge

HIPAA, GDPR, SOC 2 requirements leave no room for error.

Solution

We verify encryption, retention, anonymization, and full audit integrity.

Unstable third-party integrations

Challenge

Platforms depend on 5–15 external APIs that fail or timeout.

Solution

We simulate outages, latency, and sync issues to protect data consistency.

Long case lifecycles break state logic

Challenge

Issues often surface after weeks of transitions.

Solution

We validate all state paths, create, escalate, reopen, merge, archive.

Slow search, filtering, and reporting under load

Challenge

Large datasets quickly strain performance.

Solution

We run load and concurrency scenarios to ensure fast, stable operations at scale.

Case management software we test

Extensive expertise across the most widely used case management platforms.

Legal case management systems

Insurance claims and case processing platforms

Healthcare and patient case management software

Social services and government case tracking systems

Customer support and ticket-based case platforms

Incident and investigation management systems

Compliance and audit case management tools

Workflow and operations case management platforms

Public safety and emergency response case systems

Financial dispute and fraud case management software

gradient

The scope of our case management system testing services

We provide end-to-end case management software testing services to ensure your software delivers exceptional quality at every level.

Case studies

Partner with us:
see the difference

See all stories

Global healthcare giant

Web app testing
Test automation
API testing
Dedicated QA team
  • 90%

    Test coverage

  • 1.6k+

    Test cases created

  • X18

    Faster regression testing run

Read customer story

The first modern real estate platform

Web app testing
Test automation
E2E testing
Load testing
Mobile testing
+2
  • 85%

    Test coverage

  • 2k+

    Test cases created

  • 2.5x

    Faster regression testing run

Read customer story

Dental practice platform

Web app testing
API testing
Dedicated QA team
Mobile testing
+2
  • 95%

    Test coverage

  • 5k+

    Test cases created

  • 3k+

    Number of critical bugs logged

Read customer story

Solution for managing payments

Web app testing
Dedicated QA team
DB testing
API testing
Performance testing
  • 12

    Years of cooperation

  • 100%

    Covered performance

  • 2x

    Faster regression testing time

Read customer story

Booking system for tours and attractions

Web app testing
Test automation
Mobile testing
DB testing
Dedicated QA team
  • 90%

    Test coverage

  • 3.2k+

    Automation test scripts created

  • 1-2h

    Time of regression

Read customer story

Experience the DeviQA difference

From initial consultation to full-scale QA implementation, we deliver results.

DeviQA’s AI advantage

At DeviQA, we use AI to make testing smarter and simpler. Our ecosystem is built to deliver faster, smarter, and more cost-efficient results — so your team can do more in less time.

card0

AI-powered IDE assistant

Reduces test script writing time

card1

QA companion

Provides suggestions for test optimization and addresses gaps

card2

Automated code review

Flags unused variables, improper loops, and other common errors

card3

AI for API testing in Postman

Streamlines API test case creation and response validation

Features

Test case creation

Code review

Exploratory planning

Log analysis

without AI

6 hrs

3 hrs

2 hrs

2 hrs

with DeviQA AI

4 hrs (33% saved)

2 hrs (33% saved)

45 min (60% saved)

1 hr (50% saved)

Collaboration on your terms

Backed by 16 years of expertise, DeviQA offers three flexible models for case management software testing services to fit your project’s needs, timeline, and budget.

Staff augmentation

Extra QA specialists integrated directly into your engineering team.

Advantages:

  • Immediate coverage for workload spikes or skill gaps

  • Full transparency and control over day-to-day work

  • Seamless collaboration with existing developers and product owners

Best for:

Teams needing extra capacity without new full-time hires.

Get started

Dedicated QA team

A full QA team working exclusively on your case management platform.

Advantages:

  • Deep understanding of your workflows, roles, and long case lifecycles

  • Stable, predictable velocity for continuous releases

  • Faster issue resolution thanks to long-term product context

Best for:

Ongoing development and continuous releases.

Get started

Project-based outsourcing

A self-managed QA team delivering end-to-end testing for a defined scope.

Advantages:

  • Clear timelines, deliverables, and accountability

  • Minimal management overhead for your team

  • Optimal when internal QA bandwidth is limited

Best for:

Fixed-scope projects or compliance-driven testing.

Get started

Why choose us as your case management software testing company?

Over 500,000 project man-days successfully delivered.

We take full accountability for our work.

A range of value-added services at no extra cost.

Free test trial. Try us before making any payment.

Our engineers are senior testers with strong autonomy and self-starting ability.

With a 96% retention rate, we offer stable teams, compared to the industry average of 80%.

Extensive testing lab with a wide range of environments, platforms, and devices.

Access to a technology community of over 1000 QA engineers and experts.

The QA backbone behind your case lifecycle

Our approach to case management software testing

A structured, efficient process built for complex case lifecycles.

01

Product discovery

We analyze your case lifecycle, roles, and routing logic to understand real operational workflows.

02

Scenario mapping

We convert business rules into clear, role-specific scenarios covering core paths and edge conditions.

03

Environment & data setup

We prepare realistic data, user roles, and environments to reflect true usage.

04

End-to-end validation

We verify workflow transitions, permissions, and integrations across the entire lifecycle.

05

Scalability evaluation

We assess system behavior under growing volumes, concurrency, and heavy search/reporting activity.

06

Ongoing insights

We provide clear reports and recommendations to strengthen stability and support faster releases.

Here’s what people are saying
about DeviQA

26 reviews

32 reviews

9 reviews

Review

It was so easy to integrate your people with us and we didn't have any problems.

Author

Janosch Greber

VP of engineering at RealTyme

DeviQA helped develop a cybersecurity software platform. Complex automated scenarios test REST APIs through a Faraday library. An SDK application works with Azure, Google Cloud, Docker, and LXC containers.

Yuval Or

Yuval Or

QA manager at Mimecast

Review

DeviQA has always brought us really high quality candidates for us to be able to seamlessly mesh into our team.

Author

Danny He

CEO and founder at Soapbox

DeviQA provides software QA automation engineering support to a QC and QA company. Their work includes sandbox testing, QA, testing automation, DevOps support, and TechOps support.

Alex Ohoussou

Alex Ohoussou

Head of QA & techOPs at QIMA

Review

You guys have always been genuine, flexible and personable.

Author

Ryan Austin

CEO and founder at Cognota

DeviQA has provided application testing services for an HR tech company. The team has managed feature, smoke, and regression automation tests and offered test reports.

Mia Bunjac

Mia Bunjac

QA chapter lead at Renhead Technology

Review

In fact, they have been a part of our success story, helping us grow from six workers 11 years ago to about 1200 workers now.

Author

Raanan Tauber

QA manager at Tipalti

DeviQA provides automatic testing with continuous integration for native and hybrid mobile apps.

Giurea Renato Gabriel P.F.A.

Giurea Renato Gabriel P.F.A.

CTO at Impaktsoft Projekt S.R.L.

Review

They can take my lack of knowledge and I can trust that they will be able to produce something of value.

Author

Ray Alde

Co-founder & cto at Arklign

DeviQA provides QA and testing resources on an ongoing basis. They evaluate architectures and offer both manual and automated testing. The client has also utilized their on-demand developers.

Review

To me, that's above and beyond, I did not expect that to be so smooth and so easy.

Author

Mark Levine

Chief product officer at CYDEF

DeviQA is a dedicated vendor that assists with manual and automated testing on an ongoing basis. They're also overseeing other development projects and supervising the testing portion of those.

Review

They know what they're doing because the people that they send to us are quality people.

Author

Charles Chase

Chief technology officer at Returnmates

DeviQA provided application testing services for an audio editing platform. The team was responsible for continuously testing the UI and functionality of the platform via an automated testing framework.

Review

There is also very good follow up on the engineers and the job they're doing.

Author

Olivier Mayot

Chief technology officer at SimpliField

DeviQA serves as the process improvement partner to a diabetes care and solutions company. They helped scale the client's automated testing and are now working on improving their manual testing framework.

Collaboration process overview

  • 01

    Initial contact. We start by understanding your testing needs and aligning them with your goals.

  • 02

    Assessment. Our experts analyze your current process and propose a tailored improvement plan.

  • 03

    PoC. Try a free proof of concept to see our capabilities in action.

  • 04

    Trial & evaluation. We conduct a trial phase and review the results together.

  • 05

    Contract & QA implementation. Once satisfied, we sign the contract and begin full-scale QA.

  • 06

    Flexible partnership. DeviQA offers scalable solutions to adapt to your business needs.

Ready to connect?

Just fill in your name and email, and we’ll get back to you with available slots

Questions & answers

We break down your routing rules, escalations, and role-based actions into precise scenarios and validate every path using a structured workflow model. This ensures no hidden transition or edge condition is missed.
Yes. As a case management testing company, we integrate into your workflow, sync with sprint cycles, and provide fast, clear feedback loops to help your engineering team deliver updates with fewer regressions.
We mirror your regulatory environment (HIPAA, GDPR, SOC 2, or industry-specific standards), validate audit integrity, and ensure case management quality assurance processes align with your compliance requirements.
We build a permission matrix for case management application testing and validate every role’s visibility, restrictions, and actions to prevent privilege leaks or inconsistent access.
As a case management QA company, we simulate API delays, failures, and sync conflicts, ensuring your system maintains data consistency even when external services are unreliable.
Yes. We model full lifecycle transitions, create, assign, escalate, reopen, merge, archive, and validate behavior across long timelines to catch issues that appear only after extended use.
We evaluate how your platform responds under real-world search volumes, case growth, and concurrent activity to ensure fast filtering, reporting, and case loading at scale.