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Сustomer portal software testing services

Quality that protects every customer interaction.

16 years of experience delivering reliable customer portal testing services for product teams.

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Our solutions for your customer portal testing challenges

Turning high-risk portal complexity into predictable, secure releases.

Identity, access, and sessions

Challenge

IAM issues remain a top cause of security incidents; complex SSO/MFA and session logic often break UX or open gaps.

Solution

End-to-end auth testing (SSO, MFA, tokens, expiry, recovery) across UI and APIs, including edge cases and misuse scenarios.

Multi-tenant data isolation

Challenge

One mis-scoped API or cache can expose another customer’s data, among the most costly failures in SaaS portals.

Solution

Tenant-aware authorization testing with permission matrices, negative tests, and cross-account access attempts on every release.

Integrations and async states

Challenge

Portals depend on CRM, billing, notifications; async delays and partial failures cause inconsistent states.

Solution

Contract and integration testing with retries, idempotency, reconciliation, and failure simulations.

Real-world performance spikes

Challenge

Usage peaks at billing cycles and incidents; generic load tests miss bursty traffic and large datasets.

Solution

Data-driven performance profiles, spike and endurance tests, and cache/CDN validation.

Front-end state complexity

Challenge

Onboarding states, entitlements, feature flags, multi-tab sessions hide hard-to-find defects.

Solution

State-based and exploratory testing to cover transitions, interruptions, and rare user paths.

Security, privacy, compliance

Challenge

Public portals are prime targets; breaches and privacy leaks drive rising QA and security spend industry-wide.

Solution

Built-in security testing, OWASP coverage, secure file handling, PII checks, auditability, embedded into CI/CD.

Сustomer portal software we test

Across every customer-facing portal model and business scenario.

Self-service customer portals

B2B customer portals

B2C customer portals

SaaS customer portals

Client onboarding portals

Account management portals

Billing and subscription portals

Support and ticketing portals

Partner and reseller portals

Customer analytics and reporting portals

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The scope of our customer portal testing services

We provide end-to-end customer portal software testing services to ensure your software delivers exceptional quality at every level.

Case studies

Partner with us:
see the difference

See all stories

Global healthcare giant

Web app testing
Test automation
API testing
Dedicated QA team
  • 90%

    Test coverage

  • 1.6k+

    Test cases created

  • X18

    Faster regression testing run

Read customer story

The first modern real estate platform

Web app testing
Test automation
E2E testing
Load testing
Mobile testing
+2
  • 85%

    Test coverage

  • 2k+

    Test cases created

  • 2.5x

    Faster regression testing run

Read customer story

Dental practice platform

Web app testing
API testing
Dedicated QA team
Mobile testing
+2
  • 95%

    Test coverage

  • 5k+

    Test cases created

  • 3k+

    Number of critical bugs logged

Read customer story

Solution for managing payments

Web app testing
Dedicated QA team
DB testing
API testing
Performance testing
  • 12

    Years of cooperation

  • 100%

    Covered performance

  • 2x

    Faster regression testing time

Read customer story

Booking system for tours and attractions

Web app testing
Test automation
Mobile testing
DB testing
Dedicated QA team
  • 90%

    Test coverage

  • 3.2k+

    Automation test scripts created

  • 1-2h

    Time of regression

Read customer story

Experience the DeviQA difference

From initial consultation to full-scale QA implementation, we deliver results.

DeviQA’s AI advantage

At DeviQA, we use AI to make testing smarter and simpler. Our ecosystem is built to deliver faster, smarter, and more cost-efficient results — so your team can do more in less time.

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AI-powered IDE assistant

Reduces test script writing time

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QA companion

Provides suggestions for test optimization and addresses gaps

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Automated code review

Flags unused variables, improper loops, and other common errors

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AI for API testing in Postman

Streamlines API test case creation and response validation

Features

Test case creation

Code review

Exploratory planning

Log analysis

without AI

6 hrs

3 hrs

2 hrs

2 hrs

with DeviQA AI

4 hrs (33% saved)

2 hrs (33% saved)

45 min (60% saved)

1 hr (50% saved)

Collaboration on your terms

Backed by 15+ years of expertise, DeviQA offers three flexible models for customer portal application testing services to fit your project’s needs, timeline, and budget.

Staff augmentation

QA experts added to your team when needed.

Advantages:

  • Fast access to niche portal QA expertise

  • No disruption to your current workflows

  • Flexible scaling as priorities change

Best for:

Temporary gaps or niche expertise.

Get started

Dedicated QA team

Embedded QA team owning quality end to end.

Advantages:

  • Deep understanding of your customer portal and users

  • Stable velocity across releases and roadmap changes

  • Full ownership of quality outcomes, not just tasks

Best for:

Ongoing portal development.

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Project-based outsourcing

Testing delivered for a fixed scope.

Advantages:

  • Predictable timelines and controlled costs

  • Clear scope, deliverables, and accountability

  • Minimal management effort on your side

Best for:

Releases, migrations, or rebuilds.

Get started

Why choose us as your customer portal testing company?

Over 500,000 project man-days successfully delivered.

We take full accountability for our work.

A range of value-added services at no extra cost.

Free test trial. Try us before making any payment.

Our engineers are senior testers with strong autonomy and self-starting ability.

With a 96% retention rate, we offer stable teams, compared to the industry average of 80%.

Extensive testing lab with a wide range of environments, platforms, and devices.

Access to a technology community of over 1000 QA engineers and experts.

Confidence in every customer-facing release

Our approach to customer portal system testing

A structured, risk-driven path to stable customer portal releases.

01

Context alignment

We align on portal logic, users, roles, and data boundaries.

02

Risk-based focus

We prioritize flows with the highest business and user impact.

03

Environment readiness

We ensure environments and data reflect real production conditions.

04

System validation

We verify end-to-end portal behavior across users and states.

05

Release stability

We confirm changes don’t break existing functionality.

06

Clear insights

We provide concise findings to support confident release decisions.

Here’s what people are saying
about DeviQA

26 reviews

32 reviews

9 reviews

Review

It was so easy to integrate your people with us and we didn't have any problems.

Author

Janosch Greber

VP of engineering at RealTyme

DeviQA helped develop a cybersecurity software platform. Complex automated scenarios test REST APIs through a Faraday library. An SDK application works with Azure, Google Cloud, Docker, and LXC containers.

Yuval Or

Yuval Or

QA manager at Mimecast

Review

DeviQA has always brought us really high quality candidates for us to be able to seamlessly mesh into our team.

Author

Danny He

CEO and founder at Soapbox

DeviQA provides software QA automation engineering support to a QC and QA company. Their work includes sandbox testing, QA, testing automation, DevOps support, and TechOps support.

Alex Ohoussou

Alex Ohoussou

Head of QA & techOPs at QIMA

Review

You guys have always been genuine, flexible and personable.

Author

Ryan Austin

CEO and founder at Cognota

DeviQA has provided application testing services for an HR tech company. The team has managed feature, smoke, and regression automation tests and offered test reports.

Mia Bunjac

Mia Bunjac

QA chapter lead at Renhead Technology

Review

In fact, they have been a part of our success story, helping us grow from six workers 11 years ago to about 1200 workers now.

Author

Raanan Tauber

QA manager at Tipalti

DeviQA provides automatic testing with continuous integration for native and hybrid mobile apps.

Giurea Renato Gabriel P.F.A.

Giurea Renato Gabriel P.F.A.

CTO at Impaktsoft Projekt S.R.L.

Review

They can take my lack of knowledge and I can trust that they will be able to produce something of value.

Author

Ray Alde

Co-founder & cto at Arklign

DeviQA provides QA and testing resources on an ongoing basis. They evaluate architectures and offer both manual and automated testing. The client has also utilized their on-demand developers.

Review

To me, that's above and beyond, I did not expect that to be so smooth and so easy.

Author

Mark Levine

Chief product officer at CYDEF

DeviQA is a dedicated vendor that assists with manual and automated testing on an ongoing basis. They're also overseeing other development projects and supervising the testing portion of those.

Review

They know what they're doing because the people that they send to us are quality people.

Author

Charles Chase

Chief technology officer at Returnmates

DeviQA provided application testing services for an audio editing platform. The team was responsible for continuously testing the UI and functionality of the platform via an automated testing framework.

Review

There is also very good follow up on the engineers and the job they're doing.

Author

Olivier Mayot

Chief technology officer at SimpliField

DeviQA serves as the process improvement partner to a diabetes care and solutions company. They helped scale the client's automated testing and are now working on improving their manual testing framework.

Collaboration process overview

  • 01

    Initial contact. We start by understanding your testing needs and aligning them with your goals.

  • 02

    Assessment. Our experts analyze your current process and propose a tailored improvement plan.

  • 03

    PoC. Try a free proof of concept to see our capabilities in action.

  • 04

    Trial & evaluation. We conduct a trial phase and review the results together.

  • 05

    Contract & QA implementation. Once satisfied, we sign the contract and begin full-scale QA.

  • 06

    Flexible partnership. DeviQA offers scalable solutions to adapt to your business needs.

Ready to connect?

Just fill in your name and email, and we’ll get back to you with available slots

Questions & answers

We align customer portal QA services with your release cadence, architecture, and risk profile, not a generic checklist. The goal is predictable quality, not busy testing.
As early as possible. Early customer portal quality assurance reduces rework, shortens feedback loops, and prevents systemic issues from scaling with your user base.
We model real customer roles, data states, and usage patterns so customer portal testing mirrors production reality, not ideal scenarios.
Yes. As a customer portal testing provider, we integrate into your workflows and tools, keeping ownership clear and communication lightweight.
We design customer portal QA to absorb change, focusing on stability, impact analysis, and fast validation as features evolve.
We treat the portal as a business-critical system, not just an interface, covering data boundaries, integrations, and system behavior holistically.
You’ll see it in fewer production issues, faster releases, and clearer go/no-go decisions backed by transparent reporting and shared accountability.