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Returns management software testing services

Quality assurance that keeps returns under control.

With 15+ years of experience, DeviQA ensures smooth, accurate, and reliable returns management software performance across every workflow and integration.

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Our solutions for your returns management system QA challenges

Returns management systems have complex workflows and integrations, even small QA gaps can disrupt refunds, inventory, or customer trust. Here’s how DeviQA solves them:

Complex reverse logistics

Challenge

Over 20% of eCommerce orders are returned, each with unique workflows, refunds, exchanges, or warranty claims.

Solution

We simulate every scenario across SKUs, warehouses, and regions to ensure consistent and accurate return outcomes.

Multi-system integrations

Challenge

ERPs, WMS, CRMs, and carrier APIs often break synchronization.

Solution

Our end-to-end automation validates data flow, timing, and stability across your full ecosystem.

Data accuracy

Challenge

A few seconds of sync delay can duplicate entries or misplace stock.

Solution

We test under real data loads to secure flawless synchronization and data consistency.

Dynamic rules & compliance

Challenge

Return policies and tax rules change frequently across markets.

Solution

We build adaptive test cases that verify logic and compliance without interrupting operations.

External API instability

Challenge

Carrier and payment APIs change formats or throttle requests.

Solution

We apply mock testing and resilience validation to prevent label and tracking failures.

Complex refund flows

Challenge

Small refund errors lead to accounting issues and customer disputes.

Solution

We verify every refund, credit, and reconciliation step across payment systems and currencies.

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The scope of our returns management software testing services

We provide end-to-end returns management software testing services to ensure your software delivers exceptional quality at every level.

Case studies

Partner with us:
see the difference

See all stories

Global healthcare giant

Web app testing
Test automation
API testing
Dedicated QA team
  • 90%

    Test coverage

  • 1.6k+

    Test cases created

  • X18

    Faster regression testing run

Read customer story

The first modern real estate platform

Web app testing
Test automation
E2E testing
Load testing
Mobile testing
+2
  • 85%

    Test coverage

  • 2k+

    Test cases created

  • 2.5x

    Faster regression testing run

Read customer story

Dental practice platform

Web app testing
API testing
Dedicated QA team
Mobile testing
+2
  • 95%

    Test coverage

  • 5k+

    Test cases created

  • 3k+

    Number of critical bugs logged

Read customer story

Solution for managing payments

Web app testing
Dedicated QA team
DB testing
API testing
Performance testing
  • 12

    Years of cooperation

  • 100%

    Covered performance

  • 2x

    Faster regression testing time

Read customer story

Booking system for tours and attractions

Web app testing
Test automation
Mobile testing
DB testing
Dedicated QA team
  • 90%

    Test coverage

  • 3.2k+

    Automation test scripts created

  • 1-2h

    Time of regression

Read customer story

Experience the DeviQA difference

From initial consultation to full-scale QA implementation, we deliver results.

DeviQA’s AI advantage

At DeviQA, we use AI to make testing smarter and simpler. Our ecosystem is built to deliver faster, smarter, and more cost-efficient results — so your team can do more in less time.

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AI-powered IDE assistant

Reduces test script writing time

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QA companion

Provides suggestions for test optimization and addresses gaps

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Automated code review

Flags unused variables, improper loops, and other common errors

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AI for API testing in Postman

Streamlines API test case creation and response validation

Features

Test case creation

Code review

Exploratory planning

Log analysis

without AI

6 hrs

3 hrs

2 hrs

2 hrs

with DeviQA AI

4 hrs (30% saved)

2 hrs (40% saved)

45 min (60% saved)

1 hr (50% saved)

Collaboration on your terms

Backed by 15+ years of expertise, DeviQA offers three flexible models for returns management software testing services to fit your project’s needs, timeline, and budget.

Staff augmentation

Add skilled QA engineers to your team when needed.

Advantages:

  • Fast onboarding with minimal overhead

  • Direct control over resources and workflow

  • Cost-efficient way to expand testing capacity

Best for:

Teams needing quick QA capacity boosts.

Get started

Dedicated QA team

A self-managed QA team focused on your product.

Advantages:

  • Seamless communication and shared sprint cadence

  • Deep domain knowledge and consistent coverage

  • Flexible scaling as your testing needs evolve

Best for:

Ongoing projects needing full QA ownership.

Get started

Project-based outsourcing

We handle testing end-to-end.

Advantages:

  • Clear scope, timelines, and KPIs

  • End-to-end accountability and reporting

  • Zero management overhead on your side

Best for:

Companies wanting hands-off QA delivery.

Get started

Why choose us as your returns management software QA company?

Over 500,000 project man-days successfully delivered.

We take full accountability for our work.

A range of value-added services at no extra cost.

Free test trial. Try us before making any payment.

Our engineers are senior testers with strong autonomy and self-starting ability.

With a 96% retention rate, we offer stable teams, compared to the industry average of 80%.

Extensive testing lab with a wide range of environments, platforms, and devices.

Access to a technology community of over 1000 QA engineers and experts.

QA that makes reverse logistics move forward

Our approach to returns management software testing

We follow a clear, data-driven process to ensure your returns platform runs smoothly across workflows, integrations, and updates.

01

Discovery & analysis

We study your workflows, integrations, and goals to define clear testing priorities.

02

Strategy design

We craft a test plan aligned with your business logic and technical architecture.

03

Environment setup

We mirror real system conditions for accurate, reliable validation.

04

Scenario execution

We simulate real return operations to verify performance and accuracy.

05

Defect management

We track, prioritize, and report issues to speed up fixes and decisions.

06

Continuous improvement

We refine coverage and processes as your product scales and evolves.

Here’s what people are saying
about DeviQA

26 reviews

32 reviews

9 reviews

Review

It was so easy to integrate your people with us and we didn't have any problems.

Author

Janosch Greber

VP of engineering at RealTyme

DeviQA helped develop a cybersecurity software platform. Complex automated scenarios test REST APIs through a Faraday library. An SDK application works with Azure, Google Cloud, Docker, and LXC containers.

Yuval Or

Yuval Or

QA manager at Mimecast

Review

DeviQA has always brought us really high quality candidates for us to be able to seamlessly mesh into our team.

Author

Danny He

CEO and founder at Soapbox

DeviQA provides software QA automation engineering support to a QC and QA company. Their work includes sandbox testing, QA, testing automation, DevOps support, and TechOps support.

Alex Ohoussou

Alex Ohoussou

Head of QA & techOPs at QIMA

Review

You guys have always been genuine, flexible and personable.

Author

Ryan Austin

CEO and founder at Cognota

DeviQA has provided application testing services for an HR tech company. The team has managed feature, smoke, and regression automation tests and offered test reports.

Mia Bunjac

Mia Bunjac

QA chapter lead at Renhead Technology

Review

In fact, they have been a part of our success story, helping us grow from six workers 11 years ago to about 1200 workers now.

Author

Raanan Tauber

QA manager at Tipalti

DeviQA provides automatic testing with continuous integration for native and hybrid mobile apps.

Giurea Renato Gabriel P.F.A.

Giurea Renato Gabriel P.F.A.

CTO at Impaktsoft Projekt S.R.L.

Review

They can take my lack of knowledge and I can trust that they will be able to produce something of value.

Author

Ray Alde

Co-founder & cto at Arklign

DeviQA provides QA and testing resources on an ongoing basis. They evaluate architectures and offer both manual and automated testing. The client has also utilized their on-demand developers.

Review

To me, that's above and beyond, I did not expect that to be so smooth and so easy.

Author

Mark Levine

Chief product officer at CYDEF

DeviQA is a dedicated vendor that assists with manual and automated testing on an ongoing basis. They're also overseeing other development projects and supervising the testing portion of those.

Review

They know what they're doing because the people that they send to us are quality people.

Author

Charles Chase

Chief technology officer at Returnmates

DeviQA provided application testing services for an audio editing platform. The team was responsible for continuously testing the UI and functionality of the platform via an automated testing framework.

Review

There is also very good follow up on the engineers and the job they're doing.

Author

Olivier Mayot

Chief technology officer at SimpliField

DeviQA serves as the process improvement partner to a diabetes care and solutions company. They helped scale the client's automated testing and are now working on improving their manual testing framework.

Collaboration process overview

  • 01

    Initial contact. We start by understanding your testing needs and aligning them with your goals.

  • 02

    Assessment. Our experts analyze your current process and propose a tailored improvement plan.

  • 03

    PoC. Try a free proof of concept to see our capabilities in action.

  • 04

    Trial & evaluation. We conduct a trial phase and review the results together.

  • 05

    Contract & QA implementation. Once satisfied, we sign the contract and begin full-scale QA.

  • 06

    Flexible partnership. DeviQA offers scalable solutions to adapt to your business needs.

Ready to connect?

Just fill in your name and email, and we’ll get back to you with available slots

Questions & answers

By identifying process bottlenecks in reverse logistics and automating repetitive workflows, QA ensures faster return processing, fewer manual errors, and higher customer satisfaction.
We combine 15+ years of experience with deep domain knowledge in logistics, ERP, and eCommerce integrations, enabling precise test coverage across your entire returns ecosystem.
Our approach includes interface validation, mock environments, and data synchronization tests to ensure seamless flow between all connected systems, from label generation to refund settlement.
Yes. We provide scalable QA frameworks that evolve with your system, maintaining stability across every new feature, API update, or automation rule.
Typically, 1–2 weeks. We integrate with your tools and processes fast, ensuring minimal disruption while setting up test environments and workflows.
We model localized policies and tax rules inside custom test data sets to verify accuracy in refunds, compliance, and cross-border operations.
Yes, our hybrid approach uses targeted manual validation for complex flows and returns automation testing services for scalability and regression speed.
Absolutely. Our returns management software quality assurance process includes end-to-end verification of refund triggers, credit notes, and audit trails across currencies and payment systems.
We simulate real-world volumes to ensure your returns tracking software and returns portal remain responsive, accurate, and fault-tolerant under seasonal peaks.
Yes. Whether you need full outsourcing or reverse logistics software QA services as team extension, we adapt, aligning with your tools, CI/CD pipeline, and development rhythm.