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Team chat software testing services

Reliability behind every chat, channel, and workflow.

With 16 years of experience, we deliver reliable team chat software testing services that keep your communication platform running smoothly.

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Our solutions for your team chat app testing challenges

Solving the real issues that slow down, break, or limit your team chat platform.

Real-time delivery at scale

Challenge

Large workspaces send tens of thousands of messages per minute, and even a 1-second delay drops engagement by up to 40%.

Solution

We simulate peak traffic and validate latency, ensuring instant, reliable delivery under heavy load.

Multi-device state consistency

Challenge

Over 60% of chat interactions occur across multiple devices, making desync issues common.

Solution

We run synchronized cross-device tests to keep message order, read states, presence, and threads aligned everywhere.

Network instability

Challenge

Most chat failures appear during offline/online switches, packet loss, or reconnect storms.

Solution

We test retry logic, conflict resolution, and reconnection flows to prevent duplicates and silent failures.

File-sharing reliability

Challenge

File issues drive ~30% of negative reviews for collaboration tools.

Solution

We validate uploads, previews, scanning, storage, and permissions across formats and sizes.

Permissions and workspace security

Challenge

Role and channel inconsistencies can expose sensitive conversations.

Solution

We test every access path to ensure roles, privacy, and audit behavior work as intended.

Integrations and bot workflows

Challenge

Integrations generate 50%+ of activity in engineering channels and break easily.

Solution

We verify triggers, commands, rate limits, and formatting across your ecosystem.

Team chat software we test

Deep expertise across the full landscape of real-time communication and collaboration tools.

Team chat and collaboration apps

Workplace messaging platforms

Real-time communication SaaS

Enterprise chat systems

Multi-channel communication hubs

Mobile and desktop chat applications

Customer support chat modules

Engineering and DevOps chat tools

Chat-enabled project management platforms

Chat components embedded in SaaS products

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The scope of our team chat software testing services

We provide end-to-end team chat app testing services to ensure your software delivers exceptional quality at every level.

By platforms

By testing approach

By testing levels

By testing types

Case studies

Partner with us:
see the difference

See all stories

Global healthcare giant

Web app testing
Test automation
API testing
Dedicated QA team

  • 90%

    Test coverage

  • 1.6k+

    Test cases created

  • X18

    Faster regression testing run

Read customer story

The first modern real estate platform

Web app testing
Test automation
E2E testing
Load testing
Mobile testing
+2

  • 85%

    Test coverage

  • 2k+

    Test cases created

  • 2.5x

    Faster regression testing run

Read customer story

Dental practice platform

Web app testing
API testing
Dedicated QA team
Mobile testing
+2

  • 95%

    Test coverage

  • 5k+

    Test cases created

  • 3k+

    Number of critical bugs logged

Read customer story

Solution for managing payments

Web app testing
Dedicated QA team
DB testing
API testing
Performance testing

  • 12

    Years of cooperation

  • 100%

    Covered performance

  • 2x

    Faster regression testing time

Read customer story

Booking system for tours and attractions

Web app testing
Test automation
Mobile testing
DB testing
Dedicated QA team

  • 90%

    Test coverage

  • 3.2k+

    Automation test scripts created

  • 1-2h

    Time of regression

Read customer story

Experience the DeviQA difference

From initial consultation to full-scale QA implementation, we deliver results.

DeviQA’s AI advantage

At DeviQA, we use AI to make testing smarter and simpler. Our ecosystem is built to deliver faster, smarter, and more cost-efficient results — so your team can do more in less time.

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AI-powered IDE assistant

Reduces test script writing time

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QA companion

Provides suggestions for test optimization and addresses gaps

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Automated code review

Flags unused variables, improper loops, and other common errors

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AI for API testing in Postman

Streamlines API test case creation and response validation

Features

Test case creation

Code review

Exploratory planning

Log analysis

without AI

6 hrs

3 hrs

2 hrs

2 hrs

with DeviQA AI

4 hrs (33% saved)

2 hrs (33% saved)

45 min (60% saved)

1 hr (50% saved)

Collaboration on your terms

Backed by 16 years of expertise, DeviQA offers three flexible models for team chat software testing services to fit your project’s needs, timeline, and budget.

Staff augmentation

Add QA engineers to your team when you need extra capacity.

Advantages:

  • Immediate capacity boost

  • Flexible skill coverage

  • No overhead of hiring or training

Best for:

Teams that need quick, temporary QA support.

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Dedicated QA team

A full QA team focused solely on your team chat product.

Advantages:

  • Deep product knowledge and fast onboarding

  • Stable long-term velocity

  • Predictable cost and delivery

Best for:

Long-term, roadmap-driven QA needs.

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Project-based outsourcing

We take full ownership of your testing scope and delivery.

Advantages:

  • Clear timelines and deliverables

  • Minimal internal involvement

  • Full responsibility on our side

Best for:

Companies seeking a hands-off model.

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Why choose us as your team chat software testing company?

Over 500,000 project man-days successfully delivered.

We take full accountability for our work.

A range of value-added services at no extra cost.

Free test trial. Try us before making any payment.

Our engineers are senior testers with strong autonomy and self-starting ability.

With a 96% retention rate, we offer stable teams, compared to the industry average of 80%.

Extensive testing lab with a wide range of environments, platforms, and devices.

Access to a technology community of over 1000 QA engineers and experts.

Quality that keeps your conversations moving

Our approach to team chat app testing

A structured, product-focused approach built around how real teams communicate.

01

Map real user flows

We define how teams actually communicate across chats, channels, and devices.

02

Assess scalability risks

We analyze concurrency, peak activity, and workspace size to find bottlenecks early.

03

Verify message lifecycle

We check delivery, ordering, syncing, and state updates across all clients.

04

Test resilience to unstable networks

We evaluate behavior during reconnects, offline use, and conflict scenarios.

05

Review roles and workspace logic

We validate permissions, privacy rules, and admin actions for predictable behavior.

06

Examine integrations and bots

We ensure external tools, webhooks, and automations work reliably in real conditions.

Here’s what people are saying
about DeviQA

26 reviews

32 reviews

9 reviews

Review

“It was so easy to integrate your people with us and we didn't have any problems.”

Author

Janosch Greber

VP of engineering at RealTyme

DeviQA helped develop a cybersecurity software platform. Complex automated scenarios test REST APIs through a Faraday library. An SDK application works with Azure, Google Cloud, Docker, and LXC containers.

Yuval Or

Yuval Or

QA manager at Mimecast

Review

“DeviQA has always brought us really high quality candidates for us to be able to seamlessly mesh into our team.”

Author

Danny He

CEO and founder at Soapbox

DeviQA provides software QA automation engineering support to a QC and QA company. Their work includes sandbox testing, QA, testing automation, DevOps support, and TechOps support.

Alex Ohoussou

Alex Ohoussou

Head of QA & techOPs at QIMA

Review

“You guys have always been genuine, flexible and personable.”

Author

Ryan Austin

CEO and founder at Cognota

DeviQA has provided application testing services for an HR tech company. The team has managed feature, smoke, and regression automation tests and offered test reports.

Mia Bunjac

Mia Bunjac

QA chapter lead at Renhead Technology

Review

“In fact, they have been a part of our success story, helping us grow from six workers 11 years ago to about 1200 workers now.”

Author

Raanan Tauber

QA manager at Tipalti

DeviQA provides automatic testing with continuous integration for native and hybrid mobile apps.

Giurea Renato Gabriel P.F.A.

Giurea Renato Gabriel P.F.A.

CTO at Impaktsoft Projekt S.R.L.

Review

“They can take my lack of knowledge and I can trust that they will be able to produce something of value.”

Author

Ray Alde

Co-founder & cto at Arklign

DeviQA provides QA and testing resources on an ongoing basis. They evaluate architectures and offer both manual and automated testing. The client has also utilized their on-demand developers.

Review

“To me, that's above and beyond, I did not expect that to be so smooth and so easy.”

Author

Mark Levine

Chief product officer at CYDEF

DeviQA is a dedicated vendor that assists with manual and automated testing on an ongoing basis. They're also overseeing other development projects and supervising the testing portion of those.

Review

“They know what they're doing because the people that they send to us are quality people.”

Author

Charles Chase

Chief technology officer at Returnmates

DeviQA provided application testing services for an audio editing platform. The team was responsible for continuously testing the UI and functionality of the platform via an automated testing framework.

Review

“There is also very good follow up on the engineers and the job they're doing.”

Author

Olivier Mayot

Chief technology officer at SimpliField

DeviQA serves as the process improvement partner to a diabetes care and solutions company. They helped scale the client's automated testing and are now working on improving their manual testing framework.

Collaboration process overview

  • 01

    Initial contact. We start by understanding your testing needs and aligning them with your goals.

  • 02

    Assessment. Our experts analyze your current process and propose a tailored improvement plan.

  • 03

    PoC. Try a free proof of concept to see our capabilities in action.

  • 04

    Trial & evaluation. We conduct a trial phase and review the results together.

  • 05

    Contract & QA implementation. Once satisfied, we sign the contract and begin full-scale QA.

  • 06

    Flexible partnership. DeviQA offers scalable solutions to adapt to your business needs.

Ready to connect?

Just fill in your name and email, and we’ll get back to you with available slots

Questions & answers

We align our approach with how your users actually collaborate, multi-device messaging, reactions, presence updates, and rapid context switching, ensuring team chat software QA reflects real usage, not synthetic scenarios.
Yes. Cross-device state sync is one of the hardest problems in team chat app testing, and we focus heavily on message ordering, read states, edits, and presence alignment across all clients.
We test concurrency patterns, message bursts, channel-heavy setups, and large workspace structures to ensure your business chat app testing replicates real operational pressure.
We can embed a dedicated QA team deeply into your product cycle, helping you stabilize releases, support scaling, and continually refine quality as features evolve.
Yes, permission logic is a critical area in team chat software QA, and we validate every user path to ensure roles, privacy rules, and admin actions work consistently.
We test all triggers, events, rate limits, and message formatting to ensure integrations behave predictably and don’t break channel activity or automation flows.
Our team chat QA services are built for rapid release cycles, we help teams launch updates confidently without slowing down delivery.
16 years of QA expertise, a structured delivery model, and deep experience with real-time systems make us a strong partner for both scaling and mature products.