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CRM testing services

Stronger relationships, stronger results. Flawless CRM testing for boosted customer engagement.

Ensure data integrity with DeviQA’s 15 years of CRM testing expertise, identifying and eliminating discrepancies in customer data across multiple touchpoints to improve decision-making accuracy.

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Our solutions for your CRM applications testing challenges

With proven expertise in CRM testing services, we help you overcome challenges, deliver flawless apps, and stay ahead competitively.

Complex integrations

Challenge

CRMs often struggle to sync with other systems.

Solution

End-to-end testing CRM ensures seamless integration and communication across your ecosystem.

Data migration issues

Challenge

83% of CRM migrations face data quality problems.

Solution

We validate data integrity to ensure accurate, complete, and clean migrations.

Performance under load

Challenge

Slow CRMs reduce productivity by 20%.

Solution

Rigorous performance testing ensures your CRM handles peak traffic smoothly.

Customization bugs

Challenge

Customizations can break workflows.

Solution

Functional testing ensures new features work flawlessly without disrupting operations.

Poor usability

Challenge

70% of CRM users blame poor UX for low adoption.

Solution

We optimize UI/UX for intuitive, user-friendly experiences to boost adoption.

What features need to be tested?

Sales automation

Marketing automation

Customer support

Employee automation

Defect tracking

Knowledge management

API & web services

CRM portals

RMA

Deals and promo codes

Order confirmation page

Payment and refund

Order processing

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The scope of our expertise

We provide end-to-end CRM testing services to ensure your software delivers exceptional quality at every level.

Reliability you can trust, innovation you can scale

Book a call to ensure your systems run smoothly, no matter the complexity of your deployment model.

Case studies

Partner with us:
see the difference

See all stories

Global healthcare giant

Web app testing
Test automation
API testing
Dedicated QA team
  • 90%

    Test coverage

  • 1.6k+

    Test cases created

  • X18

    Faster regression testing run

Read customer story

The first modern real estate platform

Web app testing
Test automation
E2E testing
Load testing
Mobile testing
+2
  • 85%

    Test coverage

  • 2k+

    Test cases created

  • 2.5x

    Faster regression testing run

Read customer story

Dental practice platform

Web app testing
API testing
Dedicated QA team
Mobile testing
+2
  • 95%

    Test coverage

  • 5k+

    Test cases created

  • 3k+

    Number of critical bugs logged

Read customer story

Solution for managing payments

Web app testing
Dedicated QA team
DB testing
API testing
Performance testing
  • 12

    Years of cooperation

  • 100%

    Covered performance

  • 2x

    Faster regression testing time

Read customer story

Booking system for tours and attractions

Web app testing
Test automation
Mobile testing
DB testing
Dedicated QA team
  • 90%

    Test coverage

  • 3.2k+

    Automation test scripts created

  • 1-2h

    Time of regression

Read customer story

DeviQA’s AI advantage

At DeviQA, we use AI to make testing smarter and simpler. Our ecosystem is built to deliver faster, smarter, and more cost-efficient results — so your team can do more in less time.

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AI-powered IDE assistant

Reduces test script writing time

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QA companion

Provides suggestions for test optimization and addresses gaps

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Automated code review

Flags unused variables, improper loops, and other common errors

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AI for API testing in Postman

Streamlines API test case creation and response validation

Features

Test case creation

Code review

Exploratory planning

Log analysis

without AI

6 hrs

3 hrs

2 hrs

2 hrs

with DeviQA AI

4 hrs (30% saved)

2 hrs (40% saved)

45 min (60% saved)

1 hr (50% saved)

Experience the DeviQA difference 

From initial consultation to full-scale QA implementation, we deliver results

Collaboration on your terms

Backed by 15+ years of expertise, DeviQA offers three flexible models for CRM software testing to fit your project’s needs, timeline, and budget.

Staff augmentation

Boost your team with skilled testers as needed.

Advantages:

  • Quick access to expertise

  • Flexible resource allocation

  • Cost-effective scalability

Best for:

Companies needing short-term support or handling high-demand phases.

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Dedicated QA team

A fully committed team working exclusively on your CRM testing.

Advantages:

  • Complete control over the team

  • Seamless integration with your in-house staff

  • Scalable for evolving project needs

Best for:

Long-term, complex CRM projects requiring ongoing support.

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Project-based outsourcing

We take full responsibility for your CRM applications testing process.

Advantages:

  • End-to-end accountability

  • No management burden for your team

  • Access to top-tier testing expertise

Best for:

Businesses with limited resources or seeking a hands-off approach.

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Why choose us for CRM software testing services?

Over 500,000 project man-days successfully delivered.

We take full accountability for our work.

A range of value-added services at no extra cost.

Free test trial. Try us before making any payment.

Our engineers are senior QA professionals with strong autonomy and self-starting ability.

With a 96% retention rate, we offer stable teams, compared to the industry average of 80%.

Extensive testing lab with a wide range of environments, platforms, and devices.

Access to a technology community of over 1000 QA engineers and experts.

Book a call to ensure your CRM empowers sales force, maximizing ROI

Our approach to CRM software testing services

As a CRM software testing company, we ensure your solution meets the highest standards of performance, reliability, and security with our structured testing approach.

01

Requirement analysis

Define testing objectives and scope based on your CRM goals and integrations.

02

Test environment setup

Create a secure and scalable environment simulating real-world scenarios.

03

Test case design

Develop tailored test cases covering functionality, integration, performance, and usability.

04

Test execution

Perform manual and automated tests to detect bugs and optimize performance.

05

Defect resolution

Analyze and fix issues, ensuring a smooth and reliable system.

06

Final validation

Validate functionality and provide detailed reports for an optimized CRM.

Here’s what people are saying
about DeviQA

26 reviews

32 reviews

9 reviews

Review

It was so easy to integrate your people with us and we didn't have any problems.

Author

Janosch Greber

VP of engineering at RealTyme

DeviQA helped develop a cybersecurity software platform. Complex automated scenarios test REST APIs through a Faraday library. An SDK application works with Azure, Google Cloud, Docker, and LXC containers.

Yuval Or

Yuval Or

QA manager at Mimecast

Review

DeviQA has always brought us really high quality candidates for us to be able to seamlessly mesh into our team.

Author

Danny He

CEO and founder at Soapbox

DeviQA provides software QA automation engineering support to a QC and QA company. Their work includes sandbox testing, QA, testing automation, DevOps support, and TechOps support.

Alex Ohoussou

Alex Ohoussou

Head of QA & techOPs at QIMA

Review

You guys have always been genuine, flexible and personable.

Author

Ryan Austin

CEO and founder at Cognota

DeviQA has provided application testing services for an HR tech company. The team has managed feature, smoke, and regression automation tests and offered test reports.

Mia Bunjac

Mia Bunjac

QA chapter lead at Renhead Technology

Review

In fact, they have been a part of our success story, helping us grow from six workers 11 years ago to about 1200 workers now.

Author

Raanan Tauber

QA manager at Tipalti

DeviQA provides automatic testing with continuous integration for native and hybrid mobile apps.

Giurea Renato Gabriel P.F.A.

Giurea Renato Gabriel P.F.A.

CTO at Impaktsoft Projekt S.R.L.

Review

They can take my lack of knowledge and I can trust that they will be able to produce something of value.

Author

Ray Alde

Co-founder & cto at Arklign

DeviQA provides QA and testing resources on an ongoing basis. They evaluate architectures and offer both manual and automated testing. The client has also utilized their on-demand developers.

Review

To me, that's above and beyond, I did not expect that to be so smooth and so easy.

Author

Mark Levine

Chief product officer at CYDEF

DeviQA is a dedicated vendor that assists with manual and automated testing on an ongoing basis. They're also overseeing other development projects and supervising the testing portion of those.

Review

They know what they're doing because the people that they send to us are quality people.

Author

Charles Chase

Chief technology officer at Returnmates

DeviQA provided application testing services for an audio editing platform. The team was responsible for continuously testing the UI and functionality of the platform via an automated testing framework.

Review

There is also very good follow up on the engineers and the job they're doing.

Author

Olivier Mayot

Chief technology officer at SimpliField

DeviQA serves as the process improvement partner to a diabetes care and solutions company. They helped scale the client's automated testing and are now working on improving their manual testing framework.

Collaboration process overview

  • 01

    Initial contact. We start by understanding your testing needs and aligning them with your goals.

  • 02

    Assessment. Our experts analyze your current process and propose a tailored improvement plan.

  • 03

    PoC. Try a free proof of concept to see our capabilities in action.

  • 04

    Trial & evaluation. We conduct a trial phase and review the results together.

  • 05

    Contract & QA implementation. Once satisfied, we sign the contract and begin full-scale QA.

  • 06

    Flexible partnership. DeviQA offers scalable solutions to adapt to your business needs.

Ready to connect?

Just fill in your name and email, and we’ll get back to you with available slots

Questions & answers

We cover functional, integration, performance, security, and usability testing for CRM software, ensuring your system performs seamlessly under all conditions.
We tailor our testing approach to your specific CRM customizations, ensuring that unique workflows, integrations, and features function as expected.
Yes, we specialize in CRM test automation using tools like Selenium, Appium, and custom frameworks to accelerate testing cycles and improve accuracy.
We validate every process across modules and integrations, from lead management to reporting, ensuring flawless data flow and system reliability.
Our regression testing CRM strategy ensures new updates or enhancements do not disrupt existing workflows, leveraging automation for faster results.
Absolutely. We ensure that data migration is accurate, complete, and free from loss, duplication, or corruption.
We focus on reusable test scripts, reducing manual efforts over time and ensuring consistent quality for recurring updates.
We evaluate integration-critical processes first, ensuring seamless connections through end-to-end testing CRM systems with ERP, marketing tools, and other platforms.
We’ve tested CRM systems for industries like finance, healthcare, e-commerce, real estate, and more, adapting to industry-specific workflows and regulations.
We provide detailed reporting, real-time dashboards, and regular communication, keeping you updated on testing progress and outcomes.
Yes, we adapt our team size and resources to match the complexity and scale of your CRM project, ensuring timely delivery and thorough testing.