DeviQA
  1. Home
  2. >
  3. Podcasts
  4. >
  5. How to operate 24/7 with outsourcing partners?

How to operate 24/7 with outsourcing partners?

2023-07-06

Charles Chase

Charles Chase

CTO

Charles Chase

Discover full episode:

In this episode of the Breakfast Bar Podcast Series, Stephen May speaks to a special guest, Charles Chase, the CTO at Returnmates. Charles brings his extensive experience and invaluable insights to share with us in this enlightening conversation. Combining his technical knowledge with his ability to stay updated in a fast-changing tech landscape, Charles leads the tech operations at Returnmates and has some interesting stories to tell.

How to operate 24/7 with outsourcing partners?

  • The journey of Charles Chase: his role at Returnmates and his most important accomplishments.

  • What motivates Charles every day, his passions, and why he looks forward to his work.

  • How Charles stays up-to-date with the latest tech and changes in the industry.

  • The makeup of Charles's team at Returnmates and how he sources talent.

  • The pros and cons of an outsourcing model, and a real-life example of how a hybrid approach has helped Returnmates to be a 24/7 business.

  • The things to avoid when selecting an IT outsourcing service.

  • Charles's top three tips for those considering outsourcing their IT services.

Join the Breakfast Bar to listen to engaging discussions guided by a prominent industry expert who willingly imparts a treasure trove of knowledge and experience.

Oleg Sadikov

Host

Oleg Sadikov

Co-founder and CEO at Devico & DeviQA

As a tech entrepreneur and founder of Devico and DeviQA, Oleg excels in shaping business strategy, forging partnerships, and driving innovative transformation.

Charles Chase

Guest

Charles Chase

CTO

A seasoned individual with over two decades of experience in the technology industry.

Discover our previous episodes

Noah Greenberg

Noah Greenberg

Co-founder & CEO

How to stay ahead when AI is eating content?

2025-10-21

Alon Talmor

Alon Talmor

CEO

How to make AI actually work at work?

2025-10-14

Katherine Zambaldi

Katherine Zambaldi

CEO

How to lead a startup without burning out?

2025-10-07

Bram Wiepjes

Bram Wiepjes

Founder & CEO

How to turn a side project into a startup?

2025-09-30

Dylan Casey

Dylan Casey

Co-founder

How to break into tech without a traditional background?

2025-09-23

Johann Issartel

Johann Issartel

Co-founder & CEO

How to build AI-powered games that change kids’ health?

2025-09-16

Yishai Beeri

Yishai Beeri

CTO

How to scale developer productivity without micromanagement?

2025-09-09

Arian Oosthoek

Arian Oosthoek

Co-founder

How to move from pricing theory to a practical, profitable platform?

2025-09-02

Øyvind Grimsgaard

Øyvind Grimsgaard

CEO

How to turn clinician feedback into real product adoption?

2025-08-26

Omri Weinberg

Omri Weinberg

Co-founder & CEO

How to spot and solve hidden SaaS security risks?

2025-08-19

Avi Aflalo

Avi Aflalo

Co-founder & CEO

How to turn complex tech into simple 3D solutions?

2025-08-12

Quentin Scrimshire

Quentin Scrimshire

Co-founder & CEO

How to architect a deep tech product for the energy sector?

2025-08-05